@ElectroluxGroup the customer support and service I have experienced and still experiencing is dreadful. No hob for 2 months, family of 5, no one can help, 3 repairs ect ect ect..... Unbelievable.
@qrsupport Hello, i still have had no resolution or answers to my questions. Please hurry up this is taking far too long. The customer service is terrible. I have sent countless emails now.
@qrsupport Hello i have had another response via email, firstly you dont seem to have escalated my case. Secondly, i would appreciate a phone call so the issue can be ellaborated on.
email response said there was a delay due to severe weather conditions at the origin. Which is a lie.
@qrsupport Can i get a reliable contact number to call please to sort this issue out over the phone. I need questions answered please. Someone in qatar must know.
@qrsupport Booking ref: NYRUSF.
Please help i dont see how they are not entitled. One person say they are and the email says they arent.
Please escalate.
Thank you
@qrsupport I have tried that and the reply i got said they couldnt help.
It was a 6 hour delay by Qatar airways fault no one else.
Please see ref: External]CAS-2689145-Z7K0L3 CRM:0467000009421.
Please help with this.
@qrsupport I havnt raised a case, but i have sent an email from the website contact and they have replied 3 days ago saying they cannot help. Online it states compensation is available as it was a 6 hour delay. Please help.
@qrsupport flight QR021/23rd December 2023 from Doha to Manchester, operational errors on board was the issue i believe. It was my mom and dad who where on the flight.
@AirPlus I have been told that me last payment hasnt been recieved either. Paid on the 23rd, left my bank account but not received again by airplus.
Is someone trying to play sick jokes with me. Whats wrong with this company?????
@AirPlus Patience?
3weeks to get over half the refund.
3 weeks having to borrow money from my family because i couldnt pay my bills. Do you think this is fair? a company that cant manage there collections team.
I paid my card of 7 weeks ago but apparently the collections team is at fault.
@AirPlus Need to know who i can make a formal complaint too please. This is coming up to 3 weeks now and still no sign of my refund. Absolute disgrace. Border line theft now. Cant believe that amount has been taken from my personal account whdn it was paid off 2 months before.