@OctopusEnergy how is it possible to be advised that @OctopusEnergy do not have a complaints department. I have an issue whereby an adviser put an £800 bill on my account which was incorrect and when challenged it went down to £80 then £24 then wiped. No response from greg@.
@OctopusEnergy feel extremely disappointed by the level of poor service from Octopus. The complaints process seriously needs reviewing. There has also been no response from [email protected] despite chasing for even an acknowledgment on complaint 1759914