Carol-Ann Sihra

[Carol-Ann Sihra @Csihra]

@rouse_sue @virginmedia It really is. I’m losing the will to live with this company

[Carol-Ann Sihra @Csihra]

@virginmedia The worst customer service I have ever experienced. Managers can’t even get it right, how hard can it be to cancel a contract

[Carol-Ann Sihra @Csihra]

@virginmedia
Open a complaint
which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

[Carol-Ann Sihra @Csihra]

@_Debenhams_hqs_ I have done. Several times.

[Carol-Ann Sihra @Csihra]

@Debenhams 18th Dec I returned my parcel. Numerous messages that don’t get replied too or do by AI. Terrible service, will never order from you again. Where is my refund

[Carol-Ann Sihra @Csihra]

@ClaimsCs_D I haven’t had a confirmation number.

[Carol-Ann Sihra @Csihra]

@Debenhams still trying to sort out my refund. Has a call from Lefit and asked to download the app for my refund. Was this a scam?

[Carol-Ann Sihra @Csihra]

@_GetYourGuide I hope so. Thank you

[Carol-Ann Sihra @Csihra]

@GetYourGuide
My trip has been changed from 7 am to 2am. How can this be possible. I didn’t ask for a trip in the dark

[Carol-Ann Sihra @Csihra]

@Debenhams
Terrible customer service. I have been trying to arrange a return for over a week.

[Carol-Ann Sihra @Csihra]

@GetYourGuide My daughter has to stand in
The cold from 4 am to 8am Completely unacceptable. She purchased tickets weeks ago for a 7 am pick up which
was changed to 2.10 am. How can this be possible when Aushwitz does not open until 8 am

[Carol-Ann Sihra @Csihra]

@booking.com. I have had to
resort to calling an international country at my expense today because your
customer service is appalling. Please don’t ask me to send you a DM,and please change your booking system to update the age a child is classed as at a particular hotel

[Carol-Ann Sihra @Csihra]

Waiting 5 days for @booking.com to sort out a booking which they allowed me to book, months ago, to later find out, the property room cannot accommodate us. Customer service not helpful at all, pass it back to being my problem

[Carol-Ann Sihra @Csihra]

@easyJet Yes you have one hour and 30 minutes ago which I replied too and you haven’t

[Carol-Ann Sihra @Csihra]

@easyJet you are telling people to check status of there
flights. When doing so, it gives info on flight and time etc. not exactly an update if the flight is going ahead is it ! Also, your chat does not work, WhatsApp telling me to call the airport. My flight is tomorrow

[Carol-Ann Sihra @Csihra]

@inthestyleUK still waiting for a refund from
01/12/23. Only online company I know takes this long

[Carol-Ann Sihra @Csihra]

@inthestyleUK My order is saying it is out of return policy time. I only received order yesterday. It was a preorder I made in April. Order no 106069393 please rectify this thank you

[Carol-Ann Sihra @Csihra]

@riverisland Chelsea girl