HektorFuerte

Hey I'm great!

[HektorFuerte @Cthursby]

@united hi! I’d love to speak to someone regarding the way my flight delay due to mechanical error was handled. Customer service via your app has not been helpful!

[HektorFuerte @Cthursby]

@minakimes Love this

[HektorFuerte @Cthursby]

@JetBlue @PeteButtigieg @chuckschumer jet blue is stranding folks at DEN trying to get back home to NYC. 2 of my flights have been cancelled , customer service non-responsive. Please look into their business model.

[HektorFuerte @Cthursby]

@JetBlue 220 minute wait for help or 2 agents for multiple cancelled flights?

[HektorFuerte @Cthursby]

@JetBlue you have now cancelled my flight two days in a row. I’m stranded in Denver paying out of pocket. You business needs to support its customers!

[HektorFuerte @Cthursby]

@JetBlue Just so everyone who sees this is clear: @JetBlue did not help me whatsoever. I spent an unplanned night in Denver. I was rebooked for a flight at 2:20 the following day and now jetblue is considering this resolved. Very cool I am now liable for any additional expenses. Not cool!

[HektorFuerte @Cthursby]

@jet_bluee_ Hi! Just sent a response! Hope to hear from you soon!

[HektorFuerte @Cthursby]

@JetBlue I would love to send you that tomorrow after I book an unplanned hotel and fly out tomorrow. Thanks so much for not telling me this flight was cancelled hours ago.

[HektorFuerte @Cthursby]

@JetBlue @PeteButtigieg @nypost @nytimes Hi can someone please DM about your cancellation policy?

[HektorFuerte @Cthursby]

@JetBlue @PeteButtigieg @nypost @nytimes

[HektorFuerte @Cthursby]

@JetBlue @PeteButtigieg Still waiting for an update @JetBlue @PeteButtigieg

[HektorFuerte @Cthursby]

@JetBlue @PeteButtigieg this feels pretty wrong to me. No response or update and now stuck in Denver with a “delayed” flight that was supposed to depart at 9:00 per their own website.

[HektorFuerte @Cthursby]

@JetBlue @Lion_Rockie Odd that it’s well past 9 and no update to my flight - photo tells the story here

[HektorFuerte @Cthursby]

@JetBlue @Lion_Rockie Also a victim of your terrible management for flight 153. Love being treated like luggage.

[HektorFuerte @Cthursby]

Transition lenses and a scooter is quite the combo

[HektorFuerte @Cthursby]

@talktoskirt I feel the same about my sister and her family - there’s a lot of us out there.