Zoe

Living in sunny Horsforth with my boyfriend, daughter and dog 🖤

[Zoe @CupcakeLeeds]

@TUIUK first time booking through you and twice now I’ve got a ‘sorry, there was a problem placing your booking’ error page on the site. Absolute joke. Do you not want my money?! Oh and also, the phone number it says to call says ‘it’s not been possible to connect your call’

[Zoe @CupcakeLeeds]

@ODEONHelp pls can you check why I’m showing £11 debited for tickets that never completed the transaction due to ‘something went wrong’ message?

[Zoe @CupcakeLeeds]

Please can someone explain why I’d have to fork out £160 for a diagnostic test to check my washers (that are under warranty) aren’t working?? They were replaced in Dec and have stopped working for the 2nd time @forduk
So dangerous for no one to be helping me get them sorted 😠

[Zoe @CupcakeLeeds]

Mile 20 #leedsmarathon

[Zoe @CupcakeLeeds]

@virginmedia Please can you help me understand how I just cancel my contract without being charged a fee like the email says I can. Thankyou

[Zoe @CupcakeLeeds]

@virginmedia I’ve just spoken to customer services who say I cannot cancel without being charged a fee. Why does my email say I can, and after getting through to cancellations, they say I can’t?!?!?!

[Zoe @CupcakeLeeds]

@virginmedia And also, I’ve just realised I’ve had an email confirmation and I’ve got a £7 discount (the price of the increase) on my current price, which wasn’t even what he was offering. I don’t think the guy had a clue what was going on.

[Zoe @CupcakeLeeds]

@virginmedia 2/2 cancel the increased charge until the end of my contract but would not let me cancel my contract without me being charged. I decided to let him cancel the increase, so I can contact via another means to cancel my contract.

[Zoe @CupcakeLeeds]

@virginmedia In all seriousness, I mentioned the email multiple times. The guy I spoke to said the cancellation fee will automatically be charged and they are unable to waiver it, despite me continuously confirming the email specifically states no charges. He said he can 1/2

[Zoe @CupcakeLeeds]

@virginmedia About 700 times on the call.

[Zoe @CupcakeLeeds]

@virginmedia @virginmedia broadband

[Zoe @CupcakeLeeds]

@festivelights hi I’ve got 3 x Festoon lights connected and 1 section has gone really dull, all bulbs still work, no issues with the connection. What could be wrong?

[Zoe @CupcakeLeeds]

@AuthorHelenJ Was it safestyle uk? Got a similar quote from them for my semi, 5 windows 2 doors.
Got it done by a big yorkshire company and paid £7k and they’re excellent. Used them for my new house too.

[Zoe @CupcakeLeeds]

@NespressoUK I’ve got an offer of buy 150 capsules get 20 free but there’s no code to use. How do I redeem the offer pls?

[mat reed @reed_mat]

Tell them to buy a new kettle

[Zoe @CupcakeLeeds]

@AsdaServiceTeam just opened some fresh mint and got stung by the nettle in the packet 😰

[Zoe @CupcakeLeeds]

Not only that but they’re holding my payment until 15th Aug wtaf @eBay
Robbing me blind

[Zoe @CupcakeLeeds]

First time using @eBay to sell in aaaages and the final selling fees they’ve taken are absolutely disgusting. Never again.

[Zoe @CupcakeLeeds]

@NespressoUK had an email offer through for half price nespresso plus subscription (&free gift) but it looks like it’s just for the vertuo capsules?? Is that correct?

[Zoe @CupcakeLeeds]

@sweatybetty just walked passed someone wearing some SB black high shine/wet look leggings, and trawled through your website to find them, but can’t 😑 do you still sell them?