Customer First Live

Put your customer at the heart of your business to drive commercial value.
25-26 September 2019

[Customer First Live @Customer1stLive]

Lest we forget our phenomenal speakers - thank you!

Each session was truly inspiring as each focused on a different feature within achieving truly #CustomerCentricity in the #Consumer industry.

#CustomerExperience #Networking #Consumer #Innovation #DigitalTransformation #Brand

[Customer First Live @Customer1stLive]

Our #Sponsors included @yext, @Clearpay_UK & @Bluewolf - three inspiring #Companies that go above and beyond to reach new standards of the #CustomerJourney.

We are thrilled to have had you on board; thank you for supporting our event & what it represents.

#CustomerCentricity👥

[Customer First Live @Customer1stLive]

And many more impressive businesses we had the pleasure of hosting.

Thank you all for joining us at #CustomerFirstLive, some of which traveled from Saudi Arabia, Spain, and the US to attend.

We hope you walked away with some useful takeaways you can take back to your business.

[Customer First Live @Customer1stLive]

What a turn-out!🎉

The diversity between companies - from many different fields - within the #Consumer industry was INCREDIBLE.

To list just a few: ALDI, John Lewis & Partners, The Air Ambulance Service, The Biscuiteers Baking Company, EDF Energy, Rapiscan Systems, and Bills.

[Customer First Live @Customer1stLive]

Some amazing insight from the CEO of @Dreams_Beds Mike Logue. Want to increase sales by 59%? Well, Pillow Talk is the Answer! "Be bothered and C.A.R.E about people"

#CustomerFirstLive #CustomerExperience #Customercentricity

[Customer First Live @Customer1stLive]

And that's a wrap!🥂

What an absolutely FANTASTIC two days at the very first #CustomerFirstLive conference in Olympia London!✅

A HUGE thank you to all who attended, and those who traveled far and wide to make it!

#CustomerCentricity #CX #Networking #Consumer #Innovation

[glynn davis @GlynnDavis]

Couple of tour de force presentations @Customer1stLive from Philip Mountford CEO @Hunkemoller & Mike Logue CEO @Dreams_Beds (thx to the chair @martinnewman).

[Customer First Live @Customer1stLive]

C.A.R.E
▶️ Customers
▶️ Attitude
▶️ Results
▶️Everyone

[Customer First Live @Customer1stLive]

Some amazing insight from the CEO of @Dreams_Beds Mike Logue. Want to increase sales by 59%? Well, Pillow Talk is the Answer! "Be bothered and C.A.R.E about people"

#CustomerFirstLive #CustomerExperience #Customercentricity

[Alison Battisby 🥑 @Alisonbattisby]

”It’s no longer our zoo, it's their zoo.” - @chesterzoo’s Marketing Director Caroline Sanger-Davies discussing the 130,000 members of the zoo.

#customerfirstlive @customer1stlive

[Customer First Live @Customer1stLive]

'It is still absolutely imperative that you collate your grid. Choose extremely wisely. They have to go together. If it looks messy they are going to click away.''

#CustomerFirstLive #CustomerExperience #CX #Consumer #Networking #Innovation #DigitalTransformation #Brand

[Customer First Live @Customer1stLive]

Social media guru @Alisonbattisby discussed how best to leverage Instagram within your business🥑

''Instagram says it takes three seconds for [someone] to decide if they are going to follow you or not. If they don't like it they are going to look away.''

[Customer First Live @Customer1stLive]

Been an amazing morning so far! Everyone has been so informative and engaging. Here's to the next!

#CustomerFirstLive #Customer1stlive
#CustomerExperience #Customercentricty

[Customer First Live @Customer1stLive]

A fantastic first session. Thank you Philip!

#CustomerCentricity #CustomerExperience #CX #Consumer #Brand #Business #Company #Innovation #Conference #Yext #Clearpay #DigitalTransformation #Networking

[Customer First Live @Customer1stLive]

Philip Mountford kicked off our first session this morning!

Extremely engaging, the Hunkemöller CEO discussed using data in the retail industry to identify core customer segments along the customer journey.

This stretches all across the consumer board.

[Customer First Live @Customer1stLive]

Day 2 of Customer First Live

Entrance by Pizza Express

Can't wait to see you here!!

[Graham Johnston @TheOmniGuy]

Great panel discussion @Customer1stLive on end-to-end customer engagement #CustomerFirstLive

[Martin Newman - Consumer Champion @martinnewmancc]

Having a great time here at @Customer1stLive! I strongly believe that putting the #customer first is the way to achieve success in any #sector.

[Customer First Live @Customer1stLive]

We're Here!!!!

#customerfirstlive
#CustomerExperience
#CustomerSuccess
#customercentricty

[Customer First Live @Customer1stLive]

Our Wednesday quote!

Not too late to grab a ticket at #CustomerFirstLive tomorrow, 26th September, in #London Olympia - https://t.co/0YhEwk9lls

#CustomerCentricity #CustomerExperience #CX #Consumer #Innovation #DigitalTransformation #Conference #Networking