goodcustomerserviceisachoice

Advocating for human interaction for better customer service
Tired of AI Chatbots and Companies not helping with basic questions.
#CustomerService #Customer #ai

[goodcustomerserviceisachoice @Customer8Choice]

@BIGW Thanks for the human feedback. Appreciate the help on the price match policy. Curious are weekends classed as outside business hours?

[goodcustomerserviceisachoice @Customer8Choice]

hello @BIGW socials team, happy weekend👋. Some feedback on shopping via your website.
AI Dot is a great innovation but it would be great if you employed some humans to help on the weekends. Also worth looking at your price match policy as you could be losing sales. #retail

[goodcustomerserviceisachoice @Customer8Choice]

@Coles @___GAMERGIRL__ Hi Team Coles, that's great but it would also be good from a customer point of view to have clear labelling that shows details the origins of the products you sell.
Understand space maybe limited on the item but for transparency there's websites too. @choiceaustralia #Retail

[goodcustomerserviceisachoice @Customer8Choice]

Hello @AmazonAustralia, @amazon @AmazonHelp
It's 2025, curious just wondering if you think Toy Cigarettes are OK to sell? B0G5Z3PPTL @healthgovau @choiceaustralia @OZretailers @retailaustralia @InsideRetailau @abcnews @GruenHQ #Retail #RetailAustralia

https://t.co/jEhbN2Mn9P

[goodcustomerserviceisachoice @Customer8Choice]

@AustralianOpen 🎾g'day AO team!
Did you mean to have the sign up box mandatory for your marketing communications if you want to register for tickets?

Would it be more friendly if it was an opt in box?

Info from @acmadotgov
https://t.co/6n9mjXRzuc
#DataPrivacy #CustomerService

[goodcustomerserviceisachoice @Customer8Choice]

Doesn't the ACCC (@acccgovau) have guidelines about having clear pricing? https://t.co/BqbrV5OEmX Great if there were more hours so the teams don't look so stressed. 2/2 #ColesCustomerService

[goodcustomerserviceisachoice @Customer8Choice]

Morning @Coles I know egg supply is disrupted at the moment but do you think you can give your store teams more human hours so they can price the stock they do have? Advised they don't have enough hours allocated to keep them priced today. #Coles #customerService 1/2

[goodcustomerserviceisachoice @Customer8Choice]

@Uber_Support @Uber_Australia @Uber Messages at 9pm on the Uber App that I am trying to make sure has not been comprised isn't great. Your website is not customer friendly. I'm just looking for a human to talk to in Australia please.

[goodcustomerserviceisachoice @Customer8Choice]

G'day Team Uber! @Uber_Australia @Uber_Support @Uber🚗x🐨I hope you're having a fantastic Monday.

Is there a way to email or talk to a human about a potential credit card scam/security breach that happened early this morning. I can't find on your website #CustomerService

[goodcustomerserviceisachoice @Customer8Choice]

@Uber_Support @Uber_Australia @Uber oh I've found an email for investors: [email protected] (they were quick to reply - yay!) but said they couldn't help customers (aww) and directed me to the same website dead-end I flagged earlier in the thread. #customerservice #ScamAlert

[goodcustomerserviceisachoice @Customer8Choice]

Hello team @Uber_Support @Uber_Australia @Uber still hoping you have any human in Australia I can talk to about my banking details potentially being stolen using your service. I have concerns on your platform security. #CustomerSerivce @choiceaustralia @ANZ_AU

[goodcustomerserviceisachoice @Customer8Choice]

G'day Team Uber! @Uber_Australia @Uber_Support @Uber🚗x🐨I hope you're having a fantastic Monday.

Is there a way to email or talk to a human about a potential credit card scam/security breach that happened early this morning. I can't find on your website #CustomerService

[goodcustomerserviceisachoice @Customer8Choice]

@Uber_Support Hey awesome for the quick reply.
I'm happy to just go through your normal customer service process, but I couldn't find it!
Happy if you want to drop a reply with email address or phone number. Or let me know where to find on your website. @Uber_Australia @Uber #CustomerService

[goodcustomerserviceisachoice @Customer8Choice]

▶️𝐀𝐮𝐬𝐬𝐢𝐞 𝐡𝐚𝐝 𝐭𝐨 𝐭𝐫𝐚𝐯𝐞𝐥 𝟔𝟔𝟎𝟎𝐤𝐦 𝐭𝐨 𝐠𝐞𝐭 𝐡𝐞𝐫 𝐡𝐚𝐧𝐝𝐬 𝐨𝐧 𝐚 𝐋𝐚𝐛𝐮𝐛𝐮
https://t.co/fPXRP2QyTM

[goodcustomerserviceisachoice @Customer8Choice]

Hello team @Channel9 & @Qualtrics your feedback survey requires you to enter a birth year to participate. It would be great to have this optional like the gender question. I was happy to give you feedback but I'm not sure you need all this info. Are you able to change it? 1/4

[goodcustomerserviceisachoice @Customer8Choice]

If you're interested the feedback was you have a video that is stuck on the @ALDIAustralia advert and not playing your video afterwards.

As much as I love the Aldi ads would be good to see your video too! #Labubu 3/4

[goodcustomerserviceisachoice @Customer8Choice]

The [email protected] email comes up via Google search but I don't see on your website. Is it a valid email to give you customer feedback? Is it worth adding to your website to help customers?

Thanks for the time reading the posts.
4/4

#CustomerFeedback #fresha #FreshaApp

[goodcustomerserviceisachoice @Customer8Choice]

@heyfresha hello team Fresha socials team I hope you're having a great day. Some feedback on setting up an account with your app.
You make it compulsory to give your cell phone number when you set up an account? I don't understand why?
#CustomerSupport #Fresha #PersonalData
1/4

[goodcustomerserviceisachoice @Customer8Choice]

FYI searching on how to give feedback in your help center doesn't help. https://t.co/VEXc1Tj7qH

I had to google "Fresha Email Address" to get to your website form
3/4