Customer Care

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[Customer Care @CustomerCa15278]

@EvaTweetWat Dit is het communicatieteam.

[Customer Care @CustomerCa15278]

Volg ons alstublieft terug, dan starten we de claimprocedure 👍

[Eva @EvaTweetWat]

Zijn er meer mensen die hun koffer niet terug gekregen hebben na de geannuleerde vluchten begin dit jaar met de sneeuw? De claim is gewoon gesloten zonder enige terugkoppeling @KLM @Schiphol #boos #klm #schiphol #waarismijnkoffer

[Customer Care @CustomerCa15278]

@EvaTweetWat Hallo 😊
We stellen de op prijs dat u contact opneemt met ons opneemt. Om u beter van dienst te kunnen zijn, verzoeken wij u vriendelijk ons terug te volgen en uw contactgegevens via DM te verstrekken.

■ E-mailadres
■ Telefoonnummer
– Daniël

[Customer Care @CustomerCa15278]

Kindly follow back we resolve your issue about the compensation.Thank you @TommasoOrtolani

[Customer Care @CustomerCa15278]

@TommasoOrtolani Hello there!!

Thanks for bringing this to our attention. Follow back and message us your contact details via DM.

■ Email address
■ Phone number

— Ethan

[Customer Care @CustomerCa15278]

Kindly follow back for further assistance
Thank you @JabbierQ

[JayQu @JabbierQ]

@KLM Beware of @KLM. Bought tickets, money was charged to card but no tickets were issued. Reservation is gone from system because they did not connect payment due to error, but they wont refund. They dont have customer support.

[Customer Care @CustomerCa15278]

@JabbierQ Hello there!!

We’ve received your concern and would be glad to assist. Please follow back so you can share your contact details via DM. Thank you.

■ Email address
■ Phone number

— Mary

[Customer Care @CustomerCa15278]

Kindly follow back for further assistance.Thank you @Chef_Webster

[Malcolm B Webster @Chef_Webster]

Thank you @KLM cancelling my connecting flight and ruin the start of my trip back home to the UK.

[Customer Care @CustomerCa15278]

@Chef_Webster Hello there!!

We understand your concern and would like to help resolve it. Kindly follow back to continue via DM.

■ Email address
■ Phone number

— Daniel

[Customer Care @CustomerCa15278]

Kindly follow back for further help.Thank you @CobiDodson

[Cobi Dodson @CobiDodson]

@KLM how long for my flight delay compensation ? I’ve been waiting a month

[Customer Care @CustomerCa15278]

@CobiDodson Hello there!!

Your concern has been noted. Please follow back so you can send your contact details via DM.

■ Email address
■ Phone number

— Olivia

[Customer Care @CustomerCa15278]

Kindly follow for further help.Thank you.

[John-Paul Dowse @itsmr_jp]

@KLM trying to change a flight, system says the flight I want to change to is not available - but I can book it as a standalone.

No options for online help or contact, options to call “may increase charges”.

Who can help?

[Customer Care @CustomerCa15278]

@itsmr_jp Hello there!!

We appreciate you reaching out. Kindly follow back so you can share your details privately.

■ Email address
■ Phone number

— Nathan