Customers r Special

Only real conversations give true reflections

[Customers r Special @CustomerSpecial]

@British_Airways Please tell me what do over 1300 customer experience executives do? How many millions of pounds do you spend on improving customer service when it is so simple? Help the customer? Why is it so difficult for you to help a customer?

[Customers r Special @CustomerSpecial]

@Airbnb Why does your customer service fail? Zero flexibility. Everything is at your terms. What is it like to deal with you in business if this is the case?

[Carol Vorderman @carolvorders]

BREAKING @guardian
Rishi Sunak was paid c£5 million in his 20s as partner in a hedge fund at the heart of 2008 RBS crash which taxpayers bailed out for £45.5 BILLION

🔹Sunak was partner in TCI hedge fund which aggressively pushed for the sale of ABN Amro Bank
🔹RBS-led consortium then bought ABN for £50bn in October 2007
🔹biggest takeover in banking history.
🔹A year later RBS crashed
🔹Taxpayer spent £45.5bn bailing out RBS
🔹TCI made £555 million profit 2007/08 largely due to ABN sale deal
🔹Sunak was one of 19 TCI partners who shared £93+ million of the TCI ABN share profit in 2008
🔹Sunak probably walked away with £5 million while we bailed out RBS
🔹Financial Services Authority said re bank crash “it is clear that the (RBS) acquisition (of ABN Amro) undoubtedly contributed significantly to RBS’s vulnerability”.

https://t.co/UnTc2w957U

[Tristan Snell @TristanSnell]

Here are the 37 countries Donald Trump can no longer enter now that he is a convicted felon:

1. Argentina
2. Australia
3. Brazil
4. Cambodia
5. Canada
6. Chile
7. China
8. Cuba
9. Dominican Republic
10. Egypt
11. Ethiopia
12. Hong Kong
13. India
14. Indonesia
15. Iran
16. Ireland
17. Israel
18. Japan
19. Kenya
20. Macau
21. Malaysia
22. Mexico
23. Morocco
24. Nepal
25. New Zealand
26. Peru
27. Philippines
28. Singapore
29. South Africa
30. South Korea
31. Taiwan
32. Tanzania
33. Tunisia
34. Turkey
35. Ukraine
36. United Arab Emirates
37. United Kingdom

[Customers r Special @CustomerSpecial]

@British_Airways Why do you enjoy living off customer misery? For a simple ticket solution which you would lose no revenue you refuse to help? Why? Instead you encourage a sideline fraud business.

[Customers r Special @CustomerSpecial]

@British_Airways "Your most unhappy customers are your greatest source of learning" - Bill Gates. @British_Airways Don't put your head in the sand.

[Customers r Special @CustomerSpecial]

@British_Airways Why is your company so against improving customer service? Why do you rip customers off? Why do you help support a fraud industry from your bad service? Why do you refuse to answer? @British_Airways

[Customers r Special @CustomerSpecial]

@British_Airways Please tell me what do over 1300 customer experience executives do? How many millions of pounds do you spend on improving customer service when it is so simple? Help the customer? Why is it so difficult for you to help a customer?

[Customers r Special @CustomerSpecial]

I think it is a massive shame that institutions like @British_Airways who were once held in high regards now sink to such low customer service levels so to encourage customer fraud to flourish. Shame on you.

[Customers r Special @CustomerSpecial]

@British_Airways Why is your company so against improving customer service? Why do you rip customers off? Why do you help support a fraud industry from your bad service? Why do you refuse to answer? @British_Airways

[Customers r Special @CustomerSpecial]

I think it is a massive shame that institutions like @British_Airways who were once held in high regards now sink to such low customer service levels so to encourage customer fraud to flourish. Shame on you.

[Customers r Special @CustomerSpecial]

@British_Airways Not us, it is them? You are responsible for the tickets you sell and who sells them for you. Do not hide behind the rules you set to rip your customers off and for supporting a thriving fraud industry. You have spoilt our family holiday - shame on you.

[Customers r Special @CustomerSpecial]

@British_Airways @British_Airways You are lieing. You can help but you refuse. Worse is that you don't lose any revenue but you don't care about losing goodwill. Shame on you.

[Customers r Special @CustomerSpecial]

@British_Airways Why won't you help? You can help. By refusing to help you are ruining a lifetime family holiday? Just being horrible for no reason. Why? A simple solution which costs you nothing and will take you 1 minute. I really don't get your meaness.

[Customers r Special @CustomerSpecial]

@British_Airways Not us, it is them? You are responsible for the tickets you sell and who sells them for you. Do not hide behind the rules you set to rip your customers off and for supporting a thriving fraud industry. You have spoilt our family holiday - shame on you.

[Customers r Special @CustomerSpecial]

@British_Airways Why won't British Airways try and improve their customer relationship? Why are they as arrogant as the @PostOffice? Because they can and get away with it. They refuse to help me and have ruined my family holiday. Thanks @British_Airways.

[Denis @denis_33333]

After finishing the 1 day poll
( result in 1st post ) i was asked to do a 7 day poll for a larger sample size .
After 4 years of Brexit ,
has it been more of a success, as the Tories say it is or a
failure ?
If voting ,
please retweet for large sample size ,
thanks 👍.

[QENNY | THE SPOOKY LAWYER ON YOUTUBE @AKBrews]

This is a wild ride

[Customers r Special @CustomerSpecial]

@British_Airways @British_Airways You can help. The flight is with you and you can change the reservation. Simple - win win for all. Instead you refuse & are just being horrible & ruining my family holiday. You set the standards for the booking agency to sell your tickets so don't talk bollox.

[Customers r Special @CustomerSpecial]

@British_Airways @British_Airways You can help. The flight is with you and you can change the reservation. Simple - win win for all. Instead you refuse & are just being horrible & ruining my family holiday. You set the standards for the booking agency to sell your tickets so don't talk bollox.

[British Airways @British_Airways]

@CustomerSpecial We've already explained why we can't help you, I'm sorry. For help, you need to contact your original booking agency. PhilGW