Customer Support

[Imdad @imdad_007]

Absolutely shocked by how my family and I were treated at @Matalan Gallions Reach yesterday evening. We spent over £220, but a staff member named Deborah completely lost her temper just because we politely asked for help at a main till to ensure security tags were removed

[Customer Support @CustomsMatalan]

@imdad_007 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

@TheHawk1965 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Amanda hawkins @TheHawk1965]

@Matalan can you please respond to my private message

[Customer Support @CustomsMatalan]

@re_kini Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

@oCallum93 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Charlotte @electricgypsy84]

@Matalan can someone DM me so I can raise a complaint about accessibility to services

[Customer Support @CustomsMatalan]

@electricgypsy84 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

@EmeraldYonder Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

@Feebleeona Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[fiona williams @Feebleeona]

@Matalan Placed an online order click & collect. Was told its been delivered to my store but they say its lost. Called your Customer service line to be met with THE most unhelpful people ever. Bare face lying even though calls are apparently recorded! I HOPE they are! Shambles!!

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[𝘉𝘳𝘶𝘪𝘴𝘦𝘳 @Bruiser_Lee]

@jess_youaregold @Matalan [ https://t.co/7UKr45UtD6 ] @Matalan

[Customer Support @CustomsMatalan]

@Rebecca91849552 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

@jess_youaregold Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

@Jenkomcfc Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Definitely not Dan @Jenkomcfc]

@Matalan

Charging for click and collect is ridiculous, how can you justify this?

[Customer Support @CustomsMatalan]

@singsongcharlie Please follow back and DM us with more information.A team member will be in touch.

[Customer Support @CustomsMatalan]

@tlcooperx Please follow back and DM us with more information.A team member will be in touch.

[Customer Support @CustomsMatalan]

Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨