Alex Diaz

[Alex Diaz @D1987Alex]

I have my air tag showing the luggage is still off site in a shipping facility next to the airport.

[Alex Diaz @D1987Alex]

@British_Airways I’ve had a baggage claim reference since Friday. I’m now in a different country. This is 6 days out! I checked the portal and your system now says it can no longer find my ref number!!! I kept screenshots in case you would fuck this up (1/2)

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways @HeathrowAirport Shipping address (2). I’ve called every number possible and even drove to the holding facility. They wouldn’t let me get it. I still have a whole additional week and a half on travels. Safe to say I’ll seek legal console against @British_Airways soon

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways @HeathrowAirport I’ve done the same. They finally moved the baggage to a holding facility where numerous shipping vendors can handle moving forward, but guess who leaves to a completely different country without their stuff. On top of that the airline website will not let me update the (1)

[Alex Diaz @D1987Alex]

@mcstuio @British_Airways @ecourierair I got a notice they located my bag and courier would deliver it. It’s been in that status for two days.

[Alex Diaz @D1987Alex]

@kathy1philips @British_Airways @HeathrowAirport You are lucky it’s at Slough. That’s the couriers facility. At least you have the ability to get it. After that a courier drives around dropping bags off. That was my wife’s situation Saturday. Mine is still in the terminal!

[Alex Diaz @D1987Alex]

@British_Airways it’s been like this for four days!!!! It hasn’t moved! Just let me go get my own stuff!!!

[Daily Mail @DailyMail]

Baggage chaos at Heathrow as furious passengers are forced to wait up to five hours for their luggage - with some told to go home without their bags https://t.co/sKE7FWgdlR

[Alex Diaz @D1987Alex]

Anybody have a good recommendation for consumer protection/travel rights attorney based out of LA for what I am facing with British airlines right now?

[Alex Diaz @D1987Alex]

@Ryan_Advance @British_Airways If anyone can help another patron.. please help me and bring my luggage out. I’ll pay. I’m on day 3 without my stuff. And I need to fly out to Switzerland in a day. Maybe the next person in the chain can help you out as well.

[Alex Diaz @D1987Alex]

@Ryan_Advance @British_Airways Are you still there in the terminal? If so, is there tons of luggage from the prior flights?

[Alex Diaz @D1987Alex]

@cnni do some basic research into the mess at Heathrow airport - Impacting multiple flights over multiple days and impacting 1,000’s of patrons.

[Alex Diaz @D1987Alex]

If you are still in the baggage claims at Heathrow, please DM me. Help me get my luggage out. I will pay you well.

[Daren DeFrank @darendefrank]

@British_Airways why have we still received no email saying what’s going on? Reports are saying system failure was out until this afternoon. Still no communication from you about my luggage or just what’s happening.

https://t.co/hToMksG0q8

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways Literally the same thing for me!

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways @British_Airways is there anything else that can be done to expiate this? I will be departing to Switzerland soon. If I don’t have my luggage it’s unlikely I’ll see it period. I won’t be staying in a major city or airport. This is beyond frustrating.

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways It was likely due to the centralized conveyor system breaking down. I still haven’t seen my stuff. I can still see it at the airport but hasn’t moved. Any luck on your end?

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways I just got a notice on the baggage claim that the courier acknowledges my bag and is scheduled to be delivered. It’s still in terminal 5. My wife had the same notice this morning and we are tracking her bag make rounds all around the city. Hers is almost here. Good luck to you.

[Alex Diaz @D1987Alex]

@lynnhill18 @HeathrowAirport If you are still there let me know.

[Alex Diaz @D1987Alex]

@darendefrank @British_Airways Don’t waste your time and money. We tried that early early this morning. We were not allowed back through nor British Airways front counter would help. Cost a lot of money to taxi over just to get told no.