I emailed @Wyndhamrewards about the points I used for my stay at La Quinta by Wyndham in Baton Rouge last month, and about my terrible experience there. Here's the response I got.
@LaQuinta Baton Rouge: checked into a disgusting room. Used towel, holes in the bathroom, dirty ceiling, mold smell. Customer service was closed, so I'm stuck here. Never staying at La Quinta again, and adding "Wyndham" doesn't earn back my trust. @Wyndham
@LaQuinta Baton Rouge: checked into a disgusting room. Used towel, holes in the bathroom, dirty ceiling, mold smell. Customer service was closed, so I'm stuck here. Never staying at La Quinta again, and adding "Wyndham" doesn't earn back my trust. @Wyndham
Booked a 2-day car rental through @Priceline and accidentally entered the wrong pickup time. Asked to simply correct it — was told it "can't be changed." No flexibility, no real help, just a canned response. Terrible customer service. #Priceline#CustomerService
i @oldnavy@gap@bananarepublic — an Old Navy cashier scratched my gift card’s security code so hard it’s now unreadable. Card Services (spoke with Eric) says I can’t verify by photo, a store has to call in for me. That’s a lot of hassle for your employee’s mistake. I need help