https://t.co/xH2dKRkAJf
WE are offering a DA 7-Day Support Sprint!
Weโll learn your product, work with your community, review onboarding + support, and find ways to improve while helping with the operation.
After 7 days, you decide if weโre a good fit.
DMs open
Closing a ticket is more than helping one customer.
Every interaction should be measured, and the feedback that matters (UX friction, bugs) should reach the part of the team that can actually fix it.
Support is your best early warning system. ๐ก
@LayahHeilpern GM. Lots of awesome projects to be bullish on, but too many still need better community support.
Thatโs what Iโm bullish on fixing in 2027.
7 days to better chats. ๐ซก
Over the last 5 years, weโve worked with some amazing communities, handling everything from simple user guidance to pushing PRs that resolve real bugs.
Now itโs time to bring that experience to more teams.
DA Operations is ready to jump in and support your community.
Letโs chat. ๐ค
AI is a fantastic tool for speeding up support, but a chatbot with no way to reach a human isnโt support- itโs a maze. ๐
The balance matters: use AI to move faster, and humans when judgment or flexibility is needed.
Not every problem fits a script.
When we started working with @aoTheComputer and @ArweaveEco, we saw a problem: mountains of ecosystem data, but little useful insight.
So we built The Eye to track developers, daily txs, nodes, and more.
Turning community data into something teams can act on. ๐ก
Your cold wallet can be secure by design and still be compromised before it reaches you.
The recent Ledger reseller incident is a reminder to buy security-critical hardware direct from the manufacturer whenever possible.
The supply chain is part of your security model. ๐
DA builds and runs support operations for businesses and communities.
We combine human judgment, research, practical tools, and clear communication to help people find answers and resolve problems.
Check out our new site!
https://t.co/RBHeZhyZ6j
DAO Academy is now DA Operations. ๐ ๏ธ
5 years in the trenches running large web3 communities, now with a bigger scope.
The new https://t.co/RBHeZhyZ6j is live and built around custom support for both the people building and the people using it. https://t.co/tlsX2GSXUp
DAO Academy is now DA Operations. ๐ ๏ธ
5 years in the trenches running large web3 communities, now with a bigger scope.
The new https://t.co/RBHeZhyZ6j is live and built around custom support for both the people building and the people using it. https://t.co/tlsX2GSXUp
How you respond and help users is the difference between a failed launch- and a successful launch with a few minor hiccups.
Bad support = a botched release for 99% of tech out there.
The Atomic Asset Migrator is live!
Connect your wallet to find Legacynet Atomic Assets from old profiles and UCM activity, then migrate them to mainnet.
This tool creates a new AO mainnet asset record pointing to the same artwork already stored on Arweaveโno re-uploading the art.
https://t.co/vromGGco6a
New to Arweave?
Follow us for a community aggregator of posts from across the Arweave ecosystem!
Want to browse our archive?
Check the RTs tab here on our page.
Got something to share with the Arweave community? Just @ArweaveEco!