DCChelp

Dublin City Council's official Customer Services channel

We operate from 9am to 5pm, Monday-Friday

📧 [email protected]
📞 01 222 2222

[DCChelp @DCC_help]

Dublin City Council has suspended posting information on this platform. For news and information about our services, please visit https://t.co/jb4eKYSpHM or you can make a request, access information or report issues on our Citizen Hub Platform https://t.co/eIl47eH8Ll

[DCChelp @DCC_help]

@ukwrightphil @DubCityCouncil @Pidge @JanetPHorner @Feljin_J Good afternoon Phil, thank you for highlighting those issues with us. They have been logged under the reference numbers TRF781445998, TRF781447891, TRF781449378, TRF781451721 and WST781454026. Kind regards, G.

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@Bikeopath1 Good morning, thank you for highlighting this with us. Your concerns have been forwarded to our Events team. Kind regards, G.

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@Eoin__Dineen Hi Eoin, thank you for highlighting this with us. We are liaising with our Tree Maintenance team to make sure this obstacle is removed. Kind regards, G.

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We’re currently experiencing technical difficulties with our phone system. We apologise for any inconvenience caused. Our team is working to resolve the issue as quickly as possible!

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@karltimmins @DubCityCouncil Good morning Karl, thank you for bringing this to our attention. I have contacted Parking Enforcement ([email protected]) to advise them of your correspondence. A response will be issued as soon as possible. Kind regards, G.

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@Gill0Brien @LordMayorDublin Good afternoon Gill, thank you for highlighting this with us. I have raised it with Road Maintenance under reference number RMS767230492. Kind regards, G.

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@ukwrightphil @DubCityCouncil Good afternoon Phil, thank you for highlighting this with us. I have followed up with Drainage under the reference number ENT767228541. Kind regards, G.

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@sommkh @DubCityCouncil Good afternoon Som, thank you for highlighting this with us. This location is actually outside the remit of Dublin City Council. It will need to be reported to Fingal County Council's, you can do so at the following link - https://t.co/RhCRyc02PV

[DCChelp @DCC_help]

@Im_OnYa Good afternoon, thank you for highlighting this with us. We have reported it to Waste Management under reference number WST767220295. Kind regards, G.

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@kieranmcdonag10 Hi Kieran, thank you for highlighting this with us. We have sent a street cleaning request to Waste Management on your behalf. The reference number is WST767218680. Kind regards, G.

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That’s it from us today✅
See you back here at 9 AM! #customerservices #DCC

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@ukwrightphil @DubCityCouncil @donna_cooney1 Hi Phil, we have asked our Active Travel Office about this query. Once they get back to me, we will issue you with a response. Kind regards, S

[DCChelp @DCC_help]

Maidin mhaith a chairde! We’re here to assist with your enquiries/reports!
Clibeáil orainn – Tag us @DCC_help #gaeilge #customerservice

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@ukwrightphil Good morning again Phil, thank you for bringing this to our attention. We have followed up with the Drainage section with reference number ENT 762468571. Kind regards, G.

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@ukwrightphil @MediaPzazz Good morning Phil, thank you for highlighting this with us. It has been reported under reference number PBL 762466976. Kind regards, G.

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@Bikeopath1 Good morning, Thank you for bringing this to our attention. The maintenance request has been logged under reference number PRK755430860. Kind regards, G.

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@Jenna_Jade86 @gardainfo Good morning Jenna, we have sent you a DM if you would like to see what we advise you do.

[DCChelp @DCC_help]

@Bikeopath1 Good morning, thank you for bringing this to our attention. I am not sure what the problem was with CitizenHub at the time that you tried to submit this report. It has now been reported under the reference number WST755423084. Kind regards, G.

[DCChelp @DCC_help]

We’re aware of a number of trees down across the city due to #StormAmy. They have been logged and will be attended to once safe to do so. If you spot any hanging wires, please contact @ESBNetworks. For life threatening emergencies please call 999 or 112. Stay safe