@tsb a record of 1h11m59s waiting for my tenth call to get through!! π‘ @PaulPester you just brought IBM in. Have you also thought of extra interim customer service staff?!? And maybe media staff so you can actually attempt to update your customers??!? #TSB#TSBFAIL#theguardian
@tsb a record of 1h11m59s waiting for my tenth call to get through!!!! π‘ @PaulPester you just brought IBM in. Have you thought about extra interim customer service staff?!? And maybe media staff so you can actually attempt to update your customers??!? #TSB#TSBFAIL#theguardian
TSB, I have since yesterday wasted 4h with your utterly incompetent staff and still suffering from your inefficient resourcing strategy, as you clearly canβt cope with high demand or critical IT projects! #tsbfail#tsb#tsbdown@tsb@PaulPester@TheSun#thismorning#TSBfiasco