@StoneacreMotors worse customer experience I’ve ever had with a car dealer. Purchased a car and thought cambelt may need doing shortly. Was told if it needed doing shortly they would do it. 1.5 months later and 2.5k cambelt needs doing. Refuse to pay for it. Liars and cheats
@StoneacreMotors
This has to be the worst car dealer I’ve ever dealt with. Staff not been able to do the basics and head office pestering constantly trying to sell service plans, mot insurance etc
@DMrboost Hi,
I can see that we’ve arranged a visit for 3 September to remeasure and process a replacement order. I’m sorry for the issues you’ve experienced and want to reassure you that we’re committed to putting this right.
Thank you for your patience.
Yasmin
@DMrboost Hi there,
We're sorry to hear you're still experiencing issues & understand your frustration. We've contacted the Area Manager to review this as a priority and will ensure the concerns raised about the blinds are investigated. Thank you for bringing this to our attention.
Becks
@hillarysblinds Third person out, no refund, again says how bad these are and still nothing. Earliest the blind can be fixed is 26th oct. Nothing about a refund for the second blind that’s not even workable. Worse service I’ve had. Disgusting how long this has been going on. 😡
@hillarysblinds had to call customer service again. Nobody getting back to me about these blinds. Please please don’t use this company. The service is really bad. Read the reviews on trust pilot I wish I had. Made to
Measure blinds that hit the window sill.
@StoneacreMotors absolute nightmare purchasing a car from these cowboys. 18k+ was told car didn’t need cambelt doing, bought car with reassurances and then expected to pay for cambelt in 2.5 months and 3k after purchase. Refused to pay for it. Go else where people.
Buy a car from @StoneacreMotors never again. Purchased was told cambelt didn’t need doing. It does and they will not cover costs . Buy a car at 18k plus and o have to for the bill
@hillarysblinds Still nothing sorted. The advisor came out and said that the blind needs replacing. He also pointed out it also has one less vertical than the opposite one. The patio door one he said you should refund me that in full. I’ve phoned today as not heard anything. Disgraceful
I’m starting to go through social media warning people of how bad this company has got. Missed appointments, made to measure blinds that simply are not. Use other companies, you’ll get a better job and half the price. Don’t be fooled by their heritage. @hilarysblinds
Still looking at this. Four weeks and all the money I’ve spent on my lounge. I could have done a better job blind folded with one arm. Shame on Hilary’s blinds.
Made to measure blinds from @hilarysblinds@hillarysblinds. One missed appointment so down a days wage. Then this is the finish article wtf. Don’t think that’s measured correctly
@StoneacreMotors must be the worst car dealer I’ve ever dealt with. Car door not closing. Head office constantly trying to sell me stuff. Fix the car!!! Time to name and shame the company
@StoneacreMotors
This has to be the worst car dealer I’ve ever dealt with. Staff not been able to do the basics and head office pestering constantly trying to sell service plans, mot insurance etc
@StoneacreMotors must be the worst car dealer I’ve ever dealt with. Car door not closing. Head office constantly trying to sell me stuff. Fix the car!!! Time to name and shame the company
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