AvoidOpodo

Do Not Book With Opodo! Appalling Customer Service. Sharing reviews to generate awareness of their poor customer service. Read before you use @opodo services

[B M @mellobru]

@opodo It has been one year that I’ve been waiting patiently and Still no refund or even a voucher to book in a later date. This is a Joke!!!! 😡😡 you are not taking this seriously.

[Jerome @Really_Jerome]

@opodo My flights were cancelled due to Corona about a year ago. I am waiting for my refunds since then - have been calling numerous times, kept being told to wait a couple more week. Please escalate. 4925696039

[Edgar Matute @EdgarMatute80]

@opodo @opodo still waiting for any response from yourselves. I have an email from @SingaporeAir attesting that we are due a refund via yourselves. Flight was cancelled by airline. More than 16 weeks from initial request of refund, you still have our money! Pretty poor...

[Bstelien @bstelien]

@opodo Hi! Here’s my booking reference: 6657260780. It should provides you the details you’re requesting. I’ve already submitted tones of times to EDreams/Opodo. A “DM”? Not everybody speaks your commercial jargon! I want others to know how Opodo/eDreams treat their Customers

[anthony nuckhir @MBWTRICKBABY]

@opodo Give me my monies you bell ends

[Martin Hunter @martinjwhunter1]

@opodo can you please reply to this ...”I am asking you straight questions. Have Virgin refunded Opodo ? If so when will I receive my refund? ‘’ you are ignoring my DM

[Commentary @opodo_truth]

Asa Murray gave Opodo 1 star via @Trustpilot https://t.co/Pm5jym0u6n

[Commentary @opodo_truth]

Salmon gave Opodo 1 star via @Trustpilot https://t.co/nc5NMrBnCx

[Commentary @opodo_truth]

Rohit gave Opodo 1 star via @Trustpilot https://t.co/uCZwYTFtT5

[Commentary @opodo_truth]

peter limbert gave Opodo 1 star via @Trustpilot https://t.co/D6znhofHE4

[jo rose @jorose55849516]

@nikki53419779 @LoreleiNeil @opodo Thank you. @opodo the flight did not take place so how have the airline justified deducting £200 from the refund or has this been kept by yourselves I would love to know before I seek legal advice

[Commentary @opodo_truth]

A gave Opodo 1 star via @Trustpilot https://t.co/vZiKFAyZ1v

[David Thomson @divtuk]

@Opodo_UK this is getting ridiculous. Cancellation and refund requested May 2020. 9 months and nothing. And you haven't even contacted me about where it's at. Come on.

[El Socio Jimmy @ElSocioJimmy]

@opodo our flights were cancelled and it’s been more than 6 months since asked for the refund last june. I’ve tried to contact with you several times using the chat service but i’ve not recived any answer yet. Could you give us any update, please? Booking number: #4946923008#

[[email protected] @ravitbohotmail1]

@opodo Why don't you support your customers by refunding my booking from April 2019!

[Carolina Casacuberta Bagó @bago_carolina]

I’m still waiting for my money @opodo @eDreams ... If you cancelled the flights you must return our money. No more messages and pay it!

[Annette @annettesjl]

@jessicargh_ @opodo_truth @Skyscanner @opodo Completely agree with this. @Skyscanner was how I lost money to @opodo. Haven't used either since.

[Martin Hunter @martinjwhunter1]

Thank you, @opodo for this information. Could you give me an estimated date by which time the refund will be processed. I know you want me to be patient but you have had our £3600 for more than a year and the the flights were cancelled 9 moths ago. We need this money now !

[Mark Ryder CCO @mrmarkryder]

@opodo I wish I could do it online but it won’t let me. I have 3 flights on one booking. London to Joberg, then Joberg to Capetown and then Capetown to London. The London to Joberg was cancelled and so I don’t need the rest