The DRG (The Dieringer Research Group)

We are marketing research consultants ready to help you change the world by focusing on what matters most to your brand, your customers, and your employees.

[The DRG (The Dieringer Research Group) @DRGresearch]

It's International Volunteer Day. What a great time to reflect on some of the #communityservice work we've done here at The DRG. It's also a great time to plan and look forward to future #volunteer opportunities.

What have been some of your most meaningful volunteer experiences?

[The DRG (The Dieringer Research Group) @DRGresearch]

Today is the International Day of Banks recognizing the role #banks play in providing people w/financial security. As a #marketingresearch firm that partners with banks & financial institutions, we appreciate our role in helping these clients learn about their #customers.

[The DRG (The Dieringer Research Group) @DRGresearch]

One of our core values at @DRGresearch is "giving to others gives back to us all." We try to live by that through community service projects, our United Way campaign participation, and by supporting area nonprofits. How will you celebrate this day to recognize #philanthropy?

[The DRG (The Dieringer Research Group) @DRGresearch]

Does resilience require empathy? Thanks to Dawn Lesniewski of @ListenLeadServe for speaking to the topic for our blog (linked below.) Listening & #empathy are key to #culture & #leadership as organizations look to change, grow, adapt.

#marketingresearch

https://t.co/ugjItOgud3

[The DRG (The Dieringer Research Group) @DRGresearch]

The DRG's President & CEO leans into communication to foster #business #resilience among employees. She believes resilience is more than a bounce back (like a rubber band.) It's a bounce forward.
https://t.co/24n7cKzh3k

#marketingresearch

[The DRG (The Dieringer Research Group) @DRGresearch]

Are you viewing your #customerexperience (#cx) and #employeeexperience through a shared lens?

https://t.co/6CYZAf2TUM

[The DRG (The Dieringer Research Group) @DRGresearch]

"As humans, we often wait until we are at 5% energy to recharge, but we would never wait until our phone is at 5% battery power to charge it."

What a way to think about #resilience. Quote is from @MusSarkar of @NTUSportScience via @ThinkwithGoogle.
https://t.co/MDlmbYYOv9

[The DRG (The Dieringer Research Group) @DRGresearch]

Employee #resilience can't be assumed as a default setting in #business. Thanks to Blake Mathies of Purple Mountain Solutions in WI for addressing it in our recent blog. Read more in the link below.

#marketingresearch

https://t.co/hOl8hdeawP

[The DRG (The Dieringer Research Group) @DRGresearch]

One question companies need to be asking, as it relates to #CX and #EX, is who owns it? Who should? And in “owning” it, how can #customerexperience be enhanced and reimagined through an #employeeexperience lens (and vice versa?)
https://t.co/hwqcjvRdHC
#marketingresearch

[The DRG (The Dieringer Research Group) @DRGresearch]

"You're in the middle of the road and a car is coming. You're gonna get out of the way."

The Pres. & CEO of @DRGresearch cites this as evidence we're all hardwired for #resilience.

So why then do people hate change?

Watch the video for more answers.
https://t.co/fKrV0meS38

[The DRG (The Dieringer Research Group) @DRGresearch]

Yes, there is a day for everything - and that includes #cx. Happy CX Day!
In #marketingresearch, #customerexperience is a daily passion. We invite you to visit our CX web page to see how we put that passion into practice to benefit our clients.
https://t.co/K1tNhwlzej

[The DRG (The Dieringer Research Group) @DRGresearch]

There is no way to overstate the importance of #personalization when it comes to #cx. What could you learn from #brands like @Sephora, @BestBuy, and @adidas? (Brands all getting high marks in 2022 for their personalization strategies.)
https://t.co/0FbV2ZaGWz

[The DRG (The Dieringer Research Group) @DRGresearch]

It's Employee Appreciation Week at @DRGresearch. We've been treated to colleagues as baristas at the coffee bar, a spirited office olympics competition, care packages for remote workers, and we're just getting started!

#marketingresearch #corporateculture #employeeexperience

[The DRG (The Dieringer Research Group) @DRGresearch]

Thanks to @jaybaer for weighing in on Adaptive Resilience. Jay shared that the pandemic put his team to the test. @convince worked remotely all along, but that's without "trying to proctor a 2nd grade math quiz." They leaned into adaptability and resilience to ease the burdens.👍

[The DRG (The Dieringer Research Group) @DRGresearch]

Today is American Business Women's Day. Women make up 75% of @DRGresearch's #leadership team. In fact, we are certified by @WBENCLive, the Women’s Business Enterprise National Council.

Let us know how you're supporting the millions of U.S. #women #business owners.

[The DRG (The Dieringer Research Group) @DRGresearch]

Your #customers, #brand, and #employees all co-exist.
So should your strategies for their success.
Discover how Experience Fusion from @DRGresearch can provide a more holistic approach to solve today's most pressing #business needs.

Learn more at.
https://t.co/JePlBaBomR

#CX

[The DRG (The Dieringer Research Group) @DRGresearch]

The DRG recognizes National Hispanic Heritage Month by focusing on a nonprofit in the #Milwaukee area that works in support of the local Hispanic community. This year we’re supporting the work of @LaCasaWI.

#lacasawi #lacasa #nationalhispanicheritagemonth