@DeborahBlythe Hi, I'm sorry that the wrong item has been sent and for any disappointment caused. We do not expect you to pay to send these back. Can you please send a private message with your personal account number. I'll then be able to arrange a free return for you. Anne at Damart
@johnwoodward Hi John, thank you for letting me know you've received an email. If you need to email us you can email us at [email protected]. kind regards Anne at Damart
@VeronicaHolgate My apologies - you may need to 'save' the alternative address before using for the first time. You can then select from your address book at time of ordering (online). You can also request to 're-direct' the parcel once despatched and a tracking link given
@HeyFandango Hi
I'm really sorry to hear about this. Please can you send a PM with the account number/order number and full name and address, I will be happy to check this for you. Kind regards, Fahima at Damart
@paul_weatherly1 Hi Paul, many thanks for your lovely feedback. I'm really pleased to hear the error was dealt with efficiently. Best wishes, Fahima at Damart
@Kittster2 Hi Kittster, I'm sorry that you've had to contact us about your order. We do advise it will be delivered within seven days, from the date it is received. Can you please send me a private message including your full address. I'll then be able to look into this for you.
@NonstopMags Hi Maggie, I'm sorry to hear you've not received your order. Please can you send a PM with your account number/order number so I can check on the order for you. Kind regards, Fahima at Damart
@SusanM82963 Hi sue, I'm sorry to hear that the jumpers Have bobbled. Can you please send me a private message and include your personal account number or full address. I'll then be able to look into this for you. Kind regards Anne at Damart
@Chocmonster7 Hi Emma, I'm sorry you've had to contact us. We really appreciate your comments, Your suggestions help us to understand how we are performing against our customer's expectations and provide us with new ideas on how to improve the service we deliver Kind regards Adele
@davehill62@RoyalMail@Tesco I'm sorry about the issues you encountered. If sending goods via a parcel shop, this needs to be arranged on the EVRi website and a label provided by them. Please can you send a PM with more details so I can look in to this for you.
@MikeGalloway @PSAuthorityUK If you would like to discuss anything about your account, please feel free to send a PM with your account number and details of your query. Kind regards, Fahima at Damart
@MikeGalloway @PSAuthorityUK I'm sorry we don't have a free phone number. The call charges are on our website and also on the catalogues we send. Any queries about a recent order/account, you can call our reduced rate number on 0330 123 5429 or email [email protected].
@MindfullyGibbs Hi
I'm sorry to hear you've had issues contacting us by phone, our lines are checked regularly and we've not had any reports of issues. Please feel free to send a PM if you have any queries. Regards, Fahima at Damart
@joncampling Hi Jon, I'm sorry to hear this. I do understand your concerns. The automated service should confirm the amount you have entered. I will pass this on and it will be investigated internally. Kind regards Anne at Damart
@davehill62@evricouriers@evri Hi Dave, I'm sorry to hear this. Can you please send me a private message including your personal account number. I'll then be able to look into this for you. Kind regards Anne at Damart
@alleadyj Hi Alison, please click on the following link. This will allow you to order the cardigan using the full reference number from the catalogue N7T178. Your offer code will then reduced the price for you. https://t.co/kLXSaVfz7i Kind regards Anne at Damart