@LumoTravel - really good to hear of the national customer service week celebrations with βrandom acts of kindnessβ on your trains including handing out free chocolate to customers in Newcastle this morning. Well done! ππ»
@alexhornbyrail@northstarbuses Thanks Alex! A bittersweet day - losing one of the first contracts we gained last year (and hearing the disappointment from the local community of us no longer running the contract), but equally exciting as it has freed up resource for new commercial services. ππ»
Amazing reaction on social media to the launch of @northstarbuses new express services to the Metrocentre starting 21 July. The community has been crying out for faster buses to the Metrocentre, and we are here to deliver, with spare resource following the loss of a contract.ππ»
Great to be joining our friends @StagecoachNE to run shuttle buses from local schools for the βMy Future; My Choiceβ careers fair in Newcastle today. Fantastic for two operators - small and large - to be partnering to provide this service. ππ»
@northstarbuses has provided 3 of its Trident/ALX400 on hire to Stagecoach today to operate services to the jobs fair at St James Park.
411/D22 NST & 416/T80 NST outside St James Park and all 3 lined up at Ord St Coach Park (add 415/T70 NST).
Note the difference in height of 411
Ever wondered what itβs like for someone not yet 30 to give up their secure job with a large well established bus company to set up and run their own bus company?
Come along to next monthβs conference in Newcastle to hear from @Dan3942 who did just that.
A busy day yesterday for the team @northstarbuses with early school finishes for the last day of term, school trips to the cinema, and additional buses out to support @My_Metro during the current disruption in Gateshead. Fantastic effort from the entire team.
π NORTHSTAR TO NEWCASTLE π
Together with other operators, we are assisting with an emergency @My_Metro Replacement service between Newcastle and Heworth owing to the current issues in Gateshead.
Everyone is working hard to keep the region moving in the lead up to Christmas.
ππ€Άπ» CHRISTMAS GIFT FROM CAROLYN π€Άπ»π
Weβre in awe by how generous our customers have been as we celebrate our first Christmas.
Carolyn travels with us every day from Hebburn to Sunderland.
The heroes that drive the 599 have certainly enjoyed your present - thank you! π€€
Enjoyable time driving service 643 today, and great to catch up with so many customers with such amazing feedback about the driving team @northstarbuses. π₯°
π₯° MEET JUDITH π₯°
Judith travels with us on service 643 every day - it is a lifeline service for her to go to the shops and to help her get to appointments.
Weβre glad to be making a difference in the community, being there for Judith and many other customers just like her!
πΈπΌπ· SLEIGH, QUEEN! π·πΈπΌ
The Angel of the North(star), Hazel, is rocking her best Christmas jumper today! π¦π πΌ
Catch her on the 643 bus this afternoon! π
Iβm fortunate to receive stacks of positive feedback about our drivers and services @northstarbuses each and every week. I always feel such an immense sense of pride. π₯°
@garyhunter91@dl1701@My_Metro@liamhall24 Haha, thereβs a throwback and a half! I remember setting those announcements up, way back when. The Metro Ken audio files came on a CD! It really helped reduce customer confusion, which was the main driving force behind setting them up, after my frustrations when driving the 900!
Lots of bus operators coming together to run the planned @My_Metro replacement bus service this evening, including extra buses to get customers to the match.
Great work from the team @northstarbuses!
π BLUE CHOO π
There are 65 buses running this evening to support @My_Metro during a major line closure for planned works.
Weβre delighted to be out this evening doing our bit to help keep customers moving, especially those heading to the @NUFC home game.
π»π TRICK OR TREAT ππ»
Our customers are loving the bus weβve decorated for Halloween - even with some extra spooky characters in the Danger Zone this weekβ¦
School holidays are an ideal time for the Northstar team to have their annual leave, so Iβm doing some driving this weekβ¦ Nice warm bus for my morning stint! π