Danica Smith

Passionate about developing and driving customer experience strategies

[Danica Smith @Danica_Smith]

@EventopediaUK @joepettigrew @bookingsummit @Triptease @1michaelkessler

[Hawksmoor Manchester @HawksmoorMCR]

To the customer who accidentally got given a bottle of Chateau le Pin Pomerol 2001, which is £4500 on our menu, last night - hope you enjoyed your evening! To the member of staff who accidentally gave it away, chin up! One-off mistakes happen and we love you anyway 😉

[Danica Smith @Danica_Smith]

https://t.co/kH0r2fjey9

[Shiji ReviewPro @ReviewPro]

January Events: Kickstart the Year with Some ReviewPro Magic via @reviewpro https://t.co/oDGcOee4CC

[Shiji ReviewPro @ReviewPro]

#SMWebinar

[Danica Smith @Danica_Smith]

All so glamorous... Sitting in the IT cupboard dialling in live to be a panelist on our 'Everything You Need to Know About Managing Google Reviews Webinar! It's going to be a good one! #technology #traveltechnology #guestreviews #onlinereputation

[Danica Smith @Danica_Smith]

Check out our upcoming Google webinar where I will be discussing the latest trends and data related to Google reviews! It's going to be a good one! #technology #traveltechnology #onlinereputation #guestreviews https://t.co/SDyIiydKD5

[RCI Ventures @RCIVentures]

Heard Danica Davis of @ReviewPro speak at the RDO9 industry conference. She impressed all the delegates I spoke with. Intelligent and innovative use of data to bring to the craft of personalising your product, Congratulations @Hilton Grand Vacations!

[Danica Smith @Danica_Smith]

Thanks for the great feedback! Hopefully see at the next conference!

[Danica Smith @Danica_Smith]

Customer satisfaction (and great online reviews!) are key to the success of your restaurant or bar's profitability. Read these six tips to maximise your game. https://t.co/5oIjNRDtxM #Restaurants #OnlineReputation @ReviewPro

[Josiah Mackenzie @JosiahMackenzie]

Great stay @citizenM NYC this week - can’t wait to come back. (And love the fast, fun survey powered by @ReviewPro)

[AA Hospitality @AAHospitality]

Well done to our two finalists @thearchlondon & @montcalmuk for AA Customers’ Choice Award powered by @ReviewPro #AAawards @visitlondon

[Danica Smith @Danica_Smith]

@TheAA_Lifestyle Looks amazing. So sad I can't be there this year!

[AA Hospitality @AAHospitality]

Congrats to @SofitelLondonSJ named AA Customers’ Choice Award powered by @ReviewPro #AAawards @visitlondon

[The AA Lifestyle @TheAA_Lifestyle]

A big thank you to all the sponsors of the #AAawards
https://t.co/VQGZLHkEcd @AAHospitality

[Danica Smith @Danica_Smith]

So cool @TripAdvisor - well played!

[Michelle Marquis @MarquisMmarquis]

#Tripadvisor's new vision is fantastic. This means great things for consumers and hoteliers who focus on review management. Smart move. @ReviewPro https://t.co/UfgpM2ajT6

[Danica Smith @Danica_Smith]

It's good to be back! #lovewhatyoudo #leadershipday #Mayfair #London @ Chesterfield Mayfair Hotel https://t.co/QfEG6aufo8

[Simon Turkas Photography 📷 @SimonTurkas]

Excellent presentation by @Danica_Smith from @ReviewPro at #RDO9, highlighting why it's so important for travel accomodation brands to analyse and react to guest reviews and provide great experiences!
#wednesdaywisdom

[Danica Smith @Danica_Smith]

@SimonTurkas @ReviewPro Thanks Simon!