Hey @AldiUK , bought a Kamado from you 2 years ago....3 years warranty (as per https://t.co/ftocRQFMVwโฆ) and the firebox crack on my last cook. Loved it up until now but any chance of a replacement firebox?
This is appalling customer care and when I asked to escalate a complaint I was told they would email me the address which also hasn't happened yet. @CostcoUK after being a super loyal customer I now need to make a complaint....how do I actually do that?
@Costco@CostcoUK
Apologies for the rant tweet but honestly this has gone too far. After ordering a new toilet from https://t.co/AX5gIKVUIV 2 months ago I received it withing a couple of days broken.
I then rang customer care to arrange a collection and redelivery.
I have now taken it into my own hands contacting the supplier and arranging a collection and redelivery (5th time lucky yeah?). Now Im doing the work for costco!
@challengerSG @fitbit @FitbitSupport
New fitbit broken out of the box,issues on 3rd day.Bought as a b'day gift so didn't check immediately. @challengerSG will not accept the return (exceptionally poor customer service).As a family of 4 we all have fitbits and have never had issue
@challengerSG very unimpressive customer service. Bought a fitbit at your bugis store as a b'day gift. Broken out of the box...display corruption. Waterwaypoint store unable to help in any way. We are flying back to the UK tomorrow with a faulty product....can this be solved?
@Dominos_UK pretty awful service from your Camborne store (Unit 1a, Caxton House, Broad St, Great Cambourne, Cambourne, Cambridge CB23 6JN). Over an hour now for an order that said 20minutes. When discussed on the phone really rude manager. App says it's delivered...yeahhhh great