Danielle Allen

Everything happens for a reason 💕

[Danielle Allen @DanielleM_18]

@c2c_Rail hi, are trains running from Benfleet to London fen st on Saturday 20th august? Thanks

[Danielle Allen @DanielleM_18]

@scssofas please ask the Basildon store to contact me. You are ignoring my messages

[Danielle Allen @DanielleM_18]

@scssofas I have sent ENDLESS messages. Please contact me. Useless customer service

[Danielle Allen @DanielleM_18]

@FlandersDan @scssofas I am also awaiting my new sofa. Could someone reply to my message? Thanks

[Danielle Allen @DanielleM_18]

@greateranglia Thank you :)

[Danielle Allen @DanielleM_18]

@greateranglia hi, how long is it taking at the moment for GA to reply to season ticket refunds please?

[Danielle Allen @DanielleM_18]

@greateranglia Thank you. Is there a way myself to work out how much of my loan I will receive back? So I know what to expect?

[Danielle Allen @DanielleM_18]

@greateranglia I am refunding my season ticket on smart card. When I come to re buy it again in a couple of months, can I use the same smart card and just pay for a new ticket and tap in at the station? Or will I have to wait for a new smart card to be posted out.

[Danielle Allen @DanielleM_18]

@greateranglia Seems very daft given when this all ends, everyone will then need to re apply for a ticket. Thanks for your quick replies

[Danielle Allen @DanielleM_18]

@greateranglia this is c2c’s annual season ticket refund policy for covid-19; You have a choice whether to return your season ticket now, or to claim for the time that you do not use your annual ticket when you return to work. Is GA offering this too? If not, why?

[Danielle Allen @DanielleM_18]

@greateranglia Why not?

[Danielle Allen @DanielleM_18]

@greateranglia is there a form yet for season ticket refunds? What is the quickest way?

[Danielle Allen @DanielleM_18]

@greateranglia If I haven’t travelled since 17th March. What should I do? Send an email in and then they refund the days I haven’t travelled or the whole season ticket amount?

[Danielle Allen @DanielleM_18]

@greateranglia Does this mean they will refund the whole ticket? Or just the days specifically I don’t travel? Thank you

[Danielle Allen @DanielleM_18]

@greateranglia I have not been travelling since Tuesday on gov advice. I have an annual season ticket. How can I claim for all the days I don’t travel?

[Danielle Allen @DanielleM_18]

@greateranglia what actually is wrong with your line?! Totally up the wall again

[Danielle Allen @DanielleM_18]

@greateranglia WHY IS THE 5.15 LIV ST TO WICKFORD DELAYED AGAIN?!?! FOR GOODNESS SAKE!!!!

[Danielle Allen @DanielleM_18]

@greateranglia How much longer until it’s fixed? How many more days of cancelled trains?

[Danielle Allen @DanielleM_18]

@greateranglia will trains be running wickford to liv st on sat 14th March

[Danielle Allen @DanielleM_18]

@c2c_Rail Thank you :)

[Danielle Allen @DanielleM_18]

@c2c_Rail hi, are trains running Benfleet to lakeside tomorrow please? My friend said there may be a closure?