@RCSLitCoach I feel this. 98% on the 5 - 8 pretest and just finished up last week with a lower score on the post test. That said - I found it useful and did learn quite a bit.
@Orbitz I spent 3 hours on hold this morning, 1 hours this afternoon, and 2 more hours tonight and still have not gotten through. Looks like my last time booking with your company.