@IKEAUK Wembley, it can’t take an hour for returning an item, unbelievable and waste of precious time.
How is it possible that a store like yours cannot make it quick?
You talk about quick fixing of products, what about customer service?
BTW, still in the queue.
@grohe@GroheUK absolutely rubbish warranty to have! Have been told that the tap will take 4 months to be replaced. Shut the company down. You guys are living in Stone Age.
@jaguarlandrover a courtesy car with driver door JAMMED, been asked to drive that to showroom to swap with another courtesy car which was already given to another customer hours ago before I reached!How can it go so wrong!
Health and safety of a loyal customer taken too lightly!
@ElecHighway @GRIDSERVE_HQ cannot be more disappointing when a charging station is not working on a motorway. How is it even possible?
How can you promote buying electric vehicle when your charging station on M1 near Leicester cannot charge your car.
Unbelievable!
@bppulseuk extremely lousy app which doesn’t update if the charger point is in use. Travelled to two far off distances only to see both were being used for atleast 30 mins. Really need to gear up! shows 2/3 different sockets available to use but could only use one at any point?
@JurysInnsHotels I booked a room in the Edinburgh hotel last month and have been charged twice due to a system error they say and after a message and call, I am still awaiting a refund. Can’t be waiting for ages as have to pay the credit card bill.
@IKEAUK had some deliveries scheduled for yesterday however there has been no update whatsoever. I understand the current situation and you shouldn’t have taken the online orders if wasn’t possible to deliver as I am not sure when will they be delivered. Really need the products.
@ThreeUKSupport@ThreeUK every time I go the link - no one is available to chat. The suffering for network issues is humongous. Wish someone could understand and take necessary actions or atleast compensate!
@ThreeUK it’s been unbelievably embarrassing with network issues for 5 months and more frustrating after ‘wasting’ 3 hours trying to connect with a reliable customer care person. Being on hold on chats since morning is really being helpful. Someone Listening ?
@ThreeUKSupport@ThreeUK amazing! I failed to make the chat team understand various times the issues I am facing and hence took to Twitter to make it a point and you are asking me to go back to the same chat! Wow. One of the screenshots attached just so you know.
@ThreeUKSupport@ThreeUK no help till now even after complaining multiple times. I guess someone will only realise when it happens with oneself! Doesn’t get to know have got messages until I go onto WhatsApp! Cannot get worse. Amazing service Three!
@ThreeUKSupport@ThreeUK not yet - I did try yesterday again however it wasn’t active at all - hence frustration just goes on and on
Really need to be compensated!
@ThreeUKSupport@ThreeUK not sure if you guys really want to help or just passing time by getting a social media team in place who would keep responding in a fancy language!
@ThreeUKSupport One such screenshot which I was able to take - after being taken for a ride, ended chat, tried again. Did this exercise 2-3 times before I had to use a tweet!