@SouthwestAir was nice enough to send a blanket email in January for receiving points due to the cluster on Dec 26th. Yet still waiting for the points we were promised ….
@Nordstrom@Nordstrom thankfully I was able to return the item in person, aside from the agent trying to shame me for a return.. what kinda nonsense has this entire interaction been?
@Nordstrom No you guys were very clear in how others are treated, which was shitty. We will find another company that will be more pleasant to deal with @Nordstrom