नमस्कार @DelhiPolice,
अक्सर लोगों को फोन आता है कि "मैं फलां कोर्ट से एडवोकेट बोल रही हूँ, आपके खिलाफ मामला दर्ज हुआ है। यदि आप मामला कोर्ट के बाहर निपटाना चाहते हैं, तो 30 मिनट के अंदर भुगतान कर दीजिए।"
कई कर्जदार पहले से ही रिकवरी एजेंटों की बदतमीजी, धमकियों और मानसिक दबाव का सामना कर रहे होते हैं। ऐसे में फर्जी पुलिस अधिकारी, फर्जी वकील और कानूनी कार्रवाई के नाम पर किए जाने वाले इस प्रकार के कॉल उन्हें मानसिक रूप से और अधिक परेशान कर देते हैं।
कुछ लोग समझदारी और जागरूकता के कारण इन फर्जी कॉलों को पहचान लेते हैं, लेकिन बड़ी संख्या में लोग डर, घबराहट और कानूनी कार्रवाई के भय के कारण ठगी का शिकार हो जाते हैं।
क्या इस प्रकार के फर्जी कॉल, धमकियों और प्रतिरूपण (Impersonation) पर रोक लगाने के लिए कोई प्रभावी व्यवस्था या विशेष अभियान चलाया जा सकता है?
साथ ही, कई लोग यह भी जानना चाहते हैं कि Sanchar Saathi और National Cyber Crime Portal पर शिकायत दर्ज कराने के बाद कार्रवाई की वास्तविक स्थिति क्या होती है और इन शिकायतों की प्रभावशीलता कितनी है।
कृपया इस गंभीर समस्या पर ध्यान देने की कृपा करें, ताकि आम नागरिकों को इस प्रकार की धोखाधड़ी, डराने-धमकाने की रणनीतियों और मानसिक उत्पीड़न से बचाया जा सके।
#CyberFraud #FakePoliceCall #FakeAdvocate #LoanRecovery #CyberCrime #DigitalFraud #DelhiPolice #FinancialFraud #KKV
@CPDelhi@DCPNewDelhi@FinMinIndia@ANI@PTI_News@aajtak@IndiaToday@ABPNews@ndtv@ndtvindia@ZeeNews@News18India@Republic_Bharat@TV9Bharatvarsh@TimesNow@TNNavbharat@IndiaTVNews@NewsNationTV@ThePrintIndia@the_hindu@timesofindia@IndianExpress@htTweets@EconomicTimes@CNNnews18
@udaykotak@KotakBankLtd Bank ka ek number +91 73040 02485 aaj mujhe recovery ke naam par call kar raha hai — aur Truecaller pe khud "Fraud Kotak Bank" ke naam se flag hai! Agent ka naam aur agency details kyun nahi diye jaate? Yeh RBI Fair Practices Code ka seedha ullanghan hai. @RBI@FinMinIndia@PMOIndia@NHRC_India@TRAI@DOT-INDIA #KotakMahindraBank #RBIGuidelines #RecoveryAgentAccountability
@abcapital Loan No.: #LXWM11425263649579#shameOnABFL
Two of your executives visited the customer's residence for loan recovery. Unfortunately, the customer is facing a genuine financial crisis and is currently unable to make the payment.
Instead of following a lawful recovery process, your representatives disclosed the customer's loan information to neighbor's and pasted a notice on the customer's gate instead of serving it personally.
On one hand, @abcapital has already filed a legal case before the Jaipur Court, while on the other hand, your recovery agents continue to harass and publicly humiliate the customer.
Is your recovery team authorised to paste notices on a customer's gate instead of serving them directly? If the matter is already pending before the court, why are such intimidation tactics still being used? Does @abcapital not respect the judicial process?
We had earlier raised a complaint regarding abusive behaviour by your recovery team, but no effective action appears to have been taken. After repeated requests, one of the representatives identified himself by showing his ID card, bearing the name Pankaj Chauhan.
Kindly investigate this matter, take strict action against the concerned officials, and clarify whether pasting a notice on a customer's gate forms part of your authorised recovery process.
Please look into this @RBIsays@RBI #KKV
@abfl Two representative from your recovery agency, Shiva Enterprises, visited home today.
We had already raised concerns about the conduct of your recovery agency, but no action or resolution has been provided so far.
Today's representative was not carrying an ID card and refused to disclose his name.
Is this how you appoint recovery executives, or are they expected to operate without any identification?
Loan No.: #LXWM11425263649579
FYI @RBI #KKV
Hi @VidmaEditor,
I purchased your Club Elite membership a few years ago by paying the offered fee. Unfortunately, my old device has been damaged, and I have switched to a new phone.
I'm trying to restore my Club Elite membership on my new device, but I can't find any login or restore purchase option in the app.
Could you please help me recover my Club Elite membership? Thank you!
Dear @abhealthin
ग्राहक हेल्थ इंश्योरेंस इसलिए नहीं खरीदता कि बीमारी के समय उसका Cashless Claim ही Reject कर दिया जाए।
इस केस में अस्पताल के विशेषज्ञ डॉक्टर लिखित में कह रहे हैं कि मरीज को तेज चक्कर, लगातार उल्टी, Dehydration, चलने में असमर्थता और LOC (Loss of Consciousness) जैसी गंभीर स्थिति के कारण भर्ती करना मेडिकली आवश्यक था।
लेकिन आपकी टीम कह रही है कि "Admission की जरूरत नहीं थी, OPD में इलाज हो सकता था।"
आखिर मरीज किसकी बात माने? डॉक्टर की या इंश्योरेंस कंपनी की?
अगर अस्पताल में भर्ती होना जरूरी ही नहीं था, तो क्या कोई मरीज और उसका परिवार लाखों रुपये का जोखिम उठाकर सिर्फ शौक से अस्पताल में भर्ती हो जाता है?
जब सबसे ज्यादा जरूरत होती है, उसी समय Cashless Claim Reject कर दिया जाता है और फिर कहा जाता है कि पहले अपनी जेब से पूरा खर्च करें, बाद में Reimbursement मांगिए।
अगर मरीज के पास इतने पैसे पहले से ही होते, तो वह Health Insurance Premium क्यों भरता?
कृपया इस निर्णय की निष्पक्ष समीक्षा करें और मेडिकल विशेषज्ञ की राय का सम्मान करें।
#HealthInsurance #CashlessClaim #ClaimDenial #PatientRights #IRDAI #Insurance #AdityaBirlaHealthInsurance #KKV
@KotakBankSupport Filed formal dispute on critical account discrepancies, data security concerns, & conflicting card numbers under CRN 00******180. Sent via Registered Email & Speed Post today. Requesting immediate escalation to Nodal Officer. Please DM.
Unacceptable behavior by @ICICIBank recovery team.Despite scheduling a mutual time,agent visited my house without informing me while I wasn't home. This goes against customer privacy rules. Please address this urgently.
@RBI@ICICIBank_Care
@HDFCBank_Cares@HDFC_Bank Your recovery agent from ELEVATE BPO SERVICES PVT. LTD., who contacted from mobile number 827227639 regarding Personal Loan XX7053, behaved in a highly unprofessional, rude, and abusive manner during our conversation.
I informed the agent that I am currently facing financial difficulties due to multiple loan liabilities and that I am genuinely interested in settling the above-mentioned loan account.
I also explained that in May 2026, I successfully closed two of my liabilities with HDFC Bank—one HDFC Credit Card account and another HDFC Jumbo account—and that I am now trying to resolve this remaining liability as well.
The agent initially discussed a settlement amount, and I politely requested him to check whether any additional waiver could be considered in view of my financial hardship. Instead of assisting or escalating the request, he began arguing with me and questioned why I had not closed this loan earlier. When I again explained my situation and the fact that I had recently settled two other HDFC liabilities, he became aggressive and started using abusive language.
Such conduct is completely unacceptable and is not what a customer expects from HDFC Bank or its authorized recovery agencies. Customers facing genuine financial difficulties should be treated with dignity and professionalism, not subjected to abuse.
I request HDFC Bank to urgently investigate this matter, review the attached screenshot/call details, and take appropriate action against the concerned agent. I also request a fair review of my settlement request considering my financial circumstances and my recent efforts to clear other HDFC liabilities.
Screenshot attached for your reference.
FYI @RBI #KKV
@SBICard_Connect मेरी अपनी कॉल रिकॉर्डिंग SBI Card के मैनेजर के साथ। RBI गाइडलाइन के अनुसार ग्राहक को जो जानकारी SBI Card दे दे और मैं आपका पेमेंट आज तक का पूरा पैसा तुरंत ले लेवे। मगर SBI Card अपने दल्लों को बचाने के लिए यह जानकारी नहीं देंगे। https://t.co/cvbb6EV07Z
Just received an aggressive call from an individual identifying himself as "Pradee" from the MG Road branch, calling from 86553XXXXX, claiming to represent @KotakCares .
He explicitly threatened that the relentless, harassing calls and messages I’ve been receiving "will continue if I don't pay."
I have this entire extortion threat on voice record. 🎙️
@KotakBankLtd: I demand immediate verification. Is "Pradee" an authorized employee at your MG Road branch endorsing RBI Fair Practices violations on tape? Or has my confidential data been leaked to cyber extortionists? DM me for the full, unmasked number.
@Danijose_2544
@RBI@Cyberdost@FinMinIndia #CyberExtortion #DataBreach #KotakMahindraBank #ConsumerRights
@rblbank@RBLBankCares Shocked by your Recovery Agent , harrassing me and by relatives over call, threatening to do harm, bought me into severe mental distress @RBI
Card ending no 0283
Mobile no 81**6**567
@SBICard_Connect I request a review of recovery calls made by a representative identifying herself as Fatima. Despite explaining financial hardship, I faced repeated payment pressure, remarks on my intent to repay, and refusal to provide employee identification. Kindly investigat
First time in history of SBI Card any telecaller is giving Agency name becoz their field officer is caught by customer. The whole SBI Card system keeps RBI Guidelines in their pocket. They work upon their own guidelines.
@SBICard_Connect @714290 @RBI
https://t.co/cnhZJ8tAJX