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@SingaporeAir Think there is an issue with the PIR report that the ground agent filled in. And think the issue may lie with your partner - LoganAir. Original number provided isn’t for IAH. Additional number doesn’t answer. Need to speak to someone.
@SingaporeAir Eventually found someone. Almost 24 hrs on still no info. On to second email with little more than update in another 12 hrs. PIR form contains wrong number to call (number doesn’t look after IAH)
@KlookTravel Refund advised on 4th April has never materialised. Multiple emails to follow up not been responded to. Your assistance would be much appreciated.