@mitch_troy Yeah, and directing the intelligence to things that drive value.
I.e. a bookkeeper uses AI to make the books X% more accurate, but if the client doesn’t change behavior/care (as opposed to say, closing the books faster), than is being smarter valuable?
@rledbetterCPA I switched from recommending Gusto to Rippling for clients with enough ee’s. Way better tech that helps consolidate HR/IT/Acg tech stack.
Anyone know a good 401k provider? After a decade I can’t recommend @Guideline401k since @GustoHQ bought them and killed non-Gusto integrations.
Millions of AUM from my clients now are scrambling to find another partner. Too bad. Never had an issue before now. #TaxTwitter
@QuickBooks To close the loop: Submitted feedback on your site, but it never changes anything. Whoever runs your Xr account is pleasant, which is appreciated, but what QB ProAdvisors need is a voice at the table.
@GustoHQ You're trying to charge my client thousands to file year-end payroll forms because they're cancelling. They've been a premium customer for 10 years. Your pricing has always included year-end filings. Surely this can't be right. DM me so we can resolve this.
I stole this idea and now use it with every single employee.
It’s the best illustration I’ve seen of teaching someone to be high agency.
It says there are 5 levels of work:
Level 1: “There is a problem.”
Level 2: “There is a problem, and I’ve found some causes.”
Level 3: “Here’s the problem, here are some possible causes, and here are some possible solutions.”
Level 4: “Here’s the problem, here’s what I think caused it, here are some possible solutions, and here’s the one I think we should pick.”
Level 5: “I identified a problem, figured out what caused it, researched how to fix it, and I fixed it. Just wanted to keep you in the loop.”
Using this framework, here’s what I say to every new employee…
You will live at Level 4 from Day 1 and as we build trust you will rise to Level 5.
Being high agency doesn’t just mean tackling problems in this way. It means your entire way of working should be oriented to being a Level 4+ employee.
Plz feel free to steal it as well.
And ty @stephsmithio for the framework!
My feed is full of tax advice from people who dropped intermediate accounting twice.
The good ones save $100K+. The bad ones waste time. The ugly ones get you a free orange jumpsuit.
Here are the top 10 TikTok tax hacks - ranked from game-changers to federal time:
Success comes from making *specific* goals and having the resilience to achieve them.
Goals like “being happy” is a poisoned chalice.
It wastes time, misses the effects of compounding, and robs you of the joys of personal growth.
@businessbarista +30% EBITDA margins
+95% retention
8-12% annual price increase power
CAC basically zero (word of mouth)
+60B TAM
Government-mandated, recurring user need.
A: tax services
But I’m biased ;)
@rledbetterCPA @Jimmy73831642 👆and the more specific and measurable the KPI is, the better. These should support company-level KPIs or goals to keep alignment.