Dave Lewis

Growth at Arc | GTM Leader | Army Veteran & Tillman Scholar

[Arc @MeetArc]

Arc will be at QSR Summit 2026 in Chicago on June 16 and 17.

Come connect with us at Booth 29 to talk drive-thru operations, voice AI, and growing ticket size while improving the guest experience.

Thanks to Industry Now for bringing the QSR community together.

#QSRSummit #RestaurantTech #DriveThru

[Arc @MeetArc]

The McDonald’s AI drive-thru conversation is a clear signal: voice AI is moving from experiment to operating priority.

Most restaurant brands don’t have McDonald’s-scale internal resources to build this themselves.

But the opportunity is becoming harder to ignore:
higher tickets, better accuracy, smoother lanes, and more visibility into what’s happening at the drive-thru.

That’s the category shift.

[Arc @MeetArc]

Fewer than 10% of drive-thru orders include an upsell.

Why?

People don’t like being told no.

Good upsell strategies are too complex to operationalize with conventional ordering.

And crews are judged on order speed, even when the window is usually the bottleneck.

The benchmark: relevant on 80%+ of orders, converting above 20%.

[Ali Hussain @alihussaincs]

Today @MeetArc announces our $10.76M Seed led by @a16z, with participation from @Adverbvc , Broadway Restaurant Group, and @unitedtalent.

200K US drive-thrus run on 1950s tech. Arc lets operators run them like modern digital channels: design the experience, A/B test upsell, see live AI insights.

Higher tickets. Better accuracy. Happier crews.
This is just the beginning, as we work to empower all kinds of local businesses with AI.

Grateful to be backed by investors who deeply understand local commerce, AI, and the restaurant industry. Thanks also to an amazing group of angels including @thefriley, @saumil, @henrydelouv, @Mikegagent, and @jschwarz9.

[Dave Lewis @DaveT_Lewis]

@Sam_Rosati +1 for @RandBusiness

[Dave Lewis @DaveT_Lewis]

Super excited to share the new @Square Terminal with world! Take payments. Get paid. No surprises. This is paying fair

[Square @Square]

🆕 Introducing Square Terminal. The old way of taking payments is finally made new.

[Dave Lewis @DaveT_Lewis]

"You have to be bold. And you have to be right." @Microsoft CEO @satyanadella dropping knowledge @ChicagoBooth

[Dave Lewis @DaveT_Lewis]

#chicagobooth shuts down bourbon st. @PoetsAndQuants

[Dave Lewis @DaveT_Lewis]

Enjoying some @USMacallan thanks to @MacallanJason #discoverrare

[Dave Lewis @DaveT_Lewis]

Awesome end to #OnBoard2015 with a chat on jazz and leadership - great choice @boothSEI

[Dave Lewis @DaveT_Lewis]

@joshuaclerner possibly, I'm inquiring on behalf of a friend. Can make an intro; email address?

[Dave Lewis @DaveT_Lewis]

The #safewaterproject is fighting the water crisis in Peru with support from @Clorox

[Dave Lewis @DaveT_Lewis]

@ArtSabintsev ok cool thanks for quick reply, all the best buddy!

[Dave Lewis @DaveT_Lewis]

@ArtSabintsev hey man hope ur well! any recs on freelance iOS/android devs? Bschool buddy of mine is looking to hire

[Dave Lewis @DaveT_Lewis]

The best faculty, world-class city, and a tight-knit comunity of truly outstanding people. That's @ChicagoBooth #WhyMBA

[Blake Hall @Blake_Hall]

10 DC Startups Destined to Breakout in 2014: http://t.co/XA2sl9hijP @IDme #dctech

[ID.me @IDme]

.@UnderArmour Tactical Strategy for Reaching the Military with ID.me - Direct Marketing News: http://t.co/do5DHFMwZQ

[Dave Lewis @DaveT_Lewis]

Just donated to @Wikipedia. Get on the bus and #keepitfree