David Ranftler

Product Researcher at @sipgateDE 🦸🏻‍♂️📱
Championing User Centric Approaches 💪🏼
📍Cologne, Germany
he/him

[David Ranftler @DavidRanftler]

@benthompson How about building a possibility into passport to share podcast episodes occasionally with non-subscribers? Might work well as a multiplier and should be controllable, no? (:

[tobi lutke @tobi]

Screenshot hotkeys that copy to clipboard should be the default. Much more useful than files on the desktop.

[Hannah @Hannahmix]

A researcher's job is not to know the answer, it is to design a way to learn it.

[David Ranftler @DavidRanftler]

@danolsen Any way to get a recording of yesterday's meetup? Couldn't attend because of time zone differences. I would totally buy a ticket through eventbrite to get it if possible. Thanks!

[Nathan Barry @nathanbarry]

Struggling to connect on your remote team?

We’ve built a 68 person remote team that’s driving $29 million in annual revenue.

Here are 10 ideas for building great culture in a distributed team: 💻🌐

[TestingTime – part of the Norstat Group @testingtime]

Today's UX tip comes from David Ranftler Product Researcher at sipgate.
In an interview, David reveals to us, among others, how sipgate creates a company-wide UX mentality.

Check it out here:
https://t.co/I7N9601soY

[Figma @figma]

This is a story of a Figma bug that wasn’t a bug at all.


In November of 2019, one of our users reported this: ⁝ MW

[David Ranftler @DavidRanftler]

2. If the user does the right thing, will they know that they did the right thing, and are making progress towards their goal?
This is the original 2000 paper by Rick Spencer: https://t.co/lyye0YiQrc 🧐

[David Ranftler @DavidRanftler]

I feel streamlined cognitive walkthroughs as a #usability check don’t get the attention they deserve. It‘s about (really!) asking two questions for each step:
1. Will the user know what to do at this step?

[LDAPcomandante @derveloper]

@DavidRanftler @Spotify @netflix They don't have to, the influx of new content is much higher there, musicians pay to be listed on spotify. Producing music is much cheaper.

[David Ranftler @DavidRanftler]

Product managers! Why doesn’t @Spotify produce their own music like @netflix produces their own shows? 🧐 Share your hypotheses in two tweets max! #ProductManagement

[Toolbenders @toolbenders]

💡 Every design should solve a real problem. I’ve found that it’s all about digging for that core problem (1/4)

[David Ranftler @DavidRanftler]

When I started doing #uxresearch at @sipgateDE, the problem was NOT the buy-in of stakeholders or ROI discussions. The only problem was that we needed a way to implement it in our processes.

[David Ranftler @DavidRanftler]

Sometimes the most valuable thing insights from research do is driving the decision making process when we are stuck. #KeepMovingForward #uxresearch

[David Ranftler @DavidRanftler]

Ma be try our @MiroHQ template: https://t.co/F7mRooQGtM

⚡️ Lightning fast from notes to insights!

[Solomon Rotimi @graphlinkz]

Way to go synthesising research data from interview. I hope I'm doing this right sha 🤔🤔🤔

[David Ranftler @DavidRanftler]

@duladesign - User feedback tools
- Competitive analysis
- User Interviews
- Fake Door Testing

[David Ranftler @DavidRanftler]

@duladesign Wait – how do you use card sorting to help evaluate features?

[David Ranftler @DavidRanftler]

I just noticed how much better we’ve become in filing raw research and design documents. For example, I cannot find our low-fi (pen and paper) sketches for a design from before the pandemic and I’d love to look into these again…

[Apple & Banana 🍎🍌 @AppleBananaUX]

MISTAKE #10 - Not investing in your own growth

Whether you work in big tech or a startup, you have to constantly invest in your own growth.

No method, approach, or research strategy will be perfect or transferable in every situation.

[Apple & Banana 🍎🍌 @AppleBananaUX]

MISTAKE #6 - Getting burnt out in qualitative studies

When running interviews, it’s easy to schedule them all back-to-back.

While this is efficient from a time-savings perspective, in reality, it can cause you to burn out.