@DMIFinance dear team, I seek clarification regarding the loan account number associated with my registered mobile number ending in 4476. the Loan ID was mentioned as DMI0003922680 in recent emai. However, in your recent closure email, the Loan ID is mentioned as DMI0003934953.
@DMIFinance May I know how long does it takes? You guys do not reply in email neither your team provide an assurance over call! And I have been circling through email and tweets.
@DMIFinance Hello @DMIFinance do you have an update? Please let me know, I want this issue to resolve as soon as possible and also I don't get any response from your team , except the automated replies!
@mPokketOfficial Upon reviewing my credit report, I noticed that the loan account has been updated as "Post Written Off – Closed."
During my telephonic conversation with your representative prior to making the payment, I was assured that upon successful repayment,
@mPokketOfficial , if permissible under your internal policies and applicable reporting guidelines, update the account status to "Closed." Please help me and resolve this issue! I have sent email but I didn't receive any response!
@DMIFinance Is the closure amount of ₹7,853 applicable to Loan ID DMI0003934953, DMI0003922680, or both?
Upon payment of ₹7,853, will all outstanding liabilities associated with my account be fully closed?
I request your confirmation in writing before I proceed with the payment.