Dawn Jones

Director, Client Experience | Consultant | @thecxbible | All views are my own

[Dawn Jones @DawnJ_]

#CustomerExperience is the key to your brand’s growth, acquisition and customer retention. With the numerous ways in which brands can engage with their #customers these days, both #online and off, just having satisfied customers isn’t enough anymore.

[Dawn Jones @DawnJ_]

@rands "Bae", "Slay", "Yass", "Queen", "Girl Boss", "🙌"

[Dawn Jones @DawnJ_]

@dagra2 how long have you been waiting to use that

[Dawn Jones @DawnJ_]

@dagra2 whaaaaat - how did that slip through the net for so long

[Dawn Jones @DawnJ_]

🤞🏻🤞🏻🤞🏻🤞🏻#NorthernDigitalAwards https://t.co/xpiVsLn8qp

[Clicky™ @ClickyMedia]

We've arrived at the #NorthernDigitalAwards 🙌🏻 #ClickyNDAs Fingers crossed 🤞🏻

[Dawn Jones @DawnJ_]

Enjoy guys! #GoogleAtClicky #Nottingham #launchnight https://t.co/xNezwNCDgC

[Dawn Jones @DawnJ_]

@davidberrry @BBCBreaking @HeatherTopping Smashed it!

[Dawn Jones @DawnJ_]

@MellisaNgoma @Your_Housing I've had the same issue! Called daily since Thursday, told I'll be called back - still waiting!! Poor service!

[Dawn Jones @DawnJ_]

A view of the post-cookie measurement battleground in #advertising https://t.co/guelOwNEbg via @digiday

[Dawn Jones @DawnJ_]

@dawnieando new flavour combinations for 2017?! 😅

[Ad Age @adage]

Here's how the new vertical video ads will look inside Instagram Stories https://t.co/i0GccRTk6N

[Shelly Kramer @ShellyKramer]

25 Content Marketing Stats to Guide Your 2017 Strategy https://t.co/MDD9dSuW6o via @BrennerMichael

[Dawn Jones @DawnJ_]

@phillmaddick @Medium thanks Phil - I agree! It has all the right elements

[Dawn Jones @DawnJ_]

Yess, this is how you use your data for #omnichannel - https://t.co/h7IZKgoARO #data #marketingtips

[Dawn Jones @DawnJ_]

@trafficjammedia Ahh thanks! yes exactly that :) #semrushchat

[Dawn Jones @DawnJ_]

@kkopacz1 Exactly :) and identify any new / missed opportunities for your business #semrushchat

[Dawn Jones @DawnJ_]

A5: Being visible & being willing to invest in your audience. Talk to them, listen to them, provide for them #semrushchat https://t.co/CLecpRz0Kc

[Semrush @semrush]

Q5. Your Thanksgiving recipe isn't complete without the gravy. What's the secret ingredient to a successful campaign and why? #semrushchat

[Dawn Jones @DawnJ_]

A4(2): it's also breaks the structure of your site / sales approach & is more personable, translating into a more positive brand experience

[Dawn Jones @DawnJ_]

A4: It requires the least effort. Everything they are interested in is collated in one area that they are frequently using #semrushchat

[Dawn Jones @DawnJ_]

Hello - I'm late but I'm here! A3: definitely anything that sparks an emotive reaction. People love to get a case of the feels! #semrushchat