Dean Johnson

Business Adviser and Accountant @wlandf, blogger at @iGenWealth, husband, dad, keen on watersports, below average water skiier. views are my own

[Dean Johnson @Dean_JohnsonCA]

@macquariebank now over 30 minutes on hold on my second call and still waiting for a “concern specialist” to fix my problem. How much longer is it going to be?

[Dean Johnson @Dean_JohnsonCA]

Hi @Qantas I’ve tried to call you several times in the last few months re a query on FF program and every time I call the automated message tells me to call back later if I am not travelling within 24 hrs. What’s the best way to handle my ? Pls

[Dean Johnson @Dean_JohnsonCA]

Now we are over an hour on hold @ato_gov_au from an internal transfer one of your operators imitated. Do you reckon you could consider a system upgrade which allows users to request a call back? This is just absolutely hopeless….

[Dean Johnson @Dean_JohnsonCA]

54 minutes of wasted time @ato_gov_au and counting without anybody picking up the phone…..

[Dean Johnson @Dean_JohnsonCA]

54 minutes of wasted time @ato_gov_au and counting without anybody picking up the phone…..

[Dean Johnson @Dean_JohnsonCA]

@ato_gov_au I’ve been waiting on hold for 43 minutes so far to speak to a specialist about a document you’ve issued which my client never applied https://t.co/fZigOliEwg am I supposed to do business when everything takes so long to get an answer?

[Dean Johnson @Dean_JohnsonCA]

@ato_gov_au I’ve been waiting on hold for 43 minutes so far to speak to a specialist about a document you’ve issued which my client never applied https://t.co/fZigOliEwg am I supposed to do business when everything takes so long to get an answer?

[Dean Johnson @Dean_JohnsonCA]

I’m an Australian of Anglo Saxon descent who has never been to Ukraine and as far as I know, I have no Ukrainian friends but, I care about freedom for Ukraine 🇺🇦 . #FreeUkraine #Ukraine #nowarinukraine #StandWithUkraine

[Dean Johnson @Dean_JohnsonCA]

I read the sept @Insp_Gen_Tax newsletter - https://t.co/L5C48gdd94 agents really need a reciprocal ID system with so many @ato_gov_au staff working from home.There’s no reliable way for us to confirm validity when they call us. #tax #caanz #ato #taxagents

[Dean Johnson @Dean_JohnsonCA]

Can we open dialogue between @Chartered_Accts and @ausbanking re lending practice? Provision of accountants letters & attestations on serviceability aren’t our role or risks.Why not educate the banking ind to assess risk themselves? #bankingroyalcommission #carefulwhatyouwishfor

[Dean Johnson @Dean_JohnsonCA]

@FakeNewsHam @davidmcw Oakland as in California, USA? Nope. I live in Tasmania, Australia. We are at 42degrees south. Nothin’ much between us and Antartica.

[Dean Johnson @Dean_JohnsonCA]

Im listening to the @davidmcw podcast out on the water, about as far away from Ireland as you can get. Still highly relevant and how lucky are we? Love your work also Head!

[Dean Johnson @Dean_JohnsonCA]

Well isn’t this just another kick in the teeth! Unfortunately we could possibly be heading towards an Australia with two classes of people with very different access to freedom of movement and quality of life.... #COVID19au

https://t.co/8yvhtbMpUP

[Dean Johnson @Dean_JohnsonCA]

Thanks for the fast response. I’ve actually now reached out to a tax practitioner relationship manager in Hobart. She’s having a look at the situation to see if she can help me reach a solution which helps both the client and @ato_gov_au

[ato.gov.au @ato_gov_au]

@Dean_JohnsonCA Hi Dean, thanks for reaching out. If it’s a technical issue specific to your client, use our complex issue resolution email: [email protected]. We'll acknowledge within one working day & aim to resolve the issue asap. More info @ https://t.co/Hmz4pXIyL2 -Ben

[Dean Johnson @Dean_JohnsonCA]

Hi @ato_gov_au I’ve been on the phone to you on the dedicated regd agent line now for 50 mins and on hold for 30mins trying to help a client in serious financial hardship and also help you get o/s compliance updated. Is there another way I can get some help?

[Dean Johnson @Dean_JohnsonCA]

This is a huge step backwards for global gender equality. Appalling.

[Dean Johnson @Dean_JohnsonCA]

Seriously @asicmedia ? This is the best you can do? As the regulator and corporate watch dog in Australia that this could happen is astounding! https://t.co/cJ9hJ7RV8W

[Donald J. Trump @realDonaldTrump]

Tonight, @FLOTUS and I tested positive for COVID-19. We will begin our quarantine and recovery process immediately. We will get through this TOGETHER!

[Dean Johnson @Dean_JohnsonCA]

Seriously @ato_gov_au you haven’t give tax agents and accountants any meaningful support with extn of deadlines for individuals and your portal keeps crashing. We’re drowning out here! Give us a break, please? #ato #Charteredaccountants #tax #austax #SmallBiz

[Dean Johnson @Dean_JohnsonCA]

A response but no real help.We need assistance with the issue from @ato_gov_au. The answer isblanket extn for individ’s from 5/6 to 30/6/20.Give us a hand @ato_gov_au we’re struggling #ato #auspol #tax #taxagents #accountants #SmallBiz #caanz

[ato.gov.au @ato_gov_au]

@Dean_JohnsonCA Hi Dean, thanks for reaching out. Some lodgment deferrals have been granted, see https://t.co/404HmcuLAC for more info. If you require further assistance, please contact us so we can work with you to find a solution. Thanks -Ben.

[Dean Johnson @Dean_JohnsonCA]

@ato_gov_au Hi Ben @ato_gov_au we are aware of these. Thank you. It’s the 5th June for individuals where we need help. This has been well publicised in prof press. We need a blanket extn in the 5th June deadline for indiv to 30th June 2020. https://t.co/gb6SFMRZdE

[Dean Johnson @Dean_JohnsonCA]

Yeah thanks for your support @ato_gov_au . Not even an acknowledgment. Have a good weekend. We will probably be working to meet your deadlines. Again..... #TaxReturns

[Dean Johnson @Dean_JohnsonCA]

Hi @ato_gov_au can tax agents and accountants please get some help out here? We’ve spent weeks rolling out govt stimulus& help clients through it. We’re struggling. We need some reasonable tax lodgement extns pls https://t.co/xwNTw1KcUD