Service Task Team//Debenhams

This is the ONLY OFFICIAL Debenhams customer service account.

[Service Task Team//Debenhams @Deb_enhams1]

@Foluke077992686 @Foluke077992686 kindly check your DM and respond back for further communication and prompt assistance.

[Service Task Team//Debenhams @Deb_enhams1]

@Foluke077992686 @Foluke077992686 Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[Foluke @Foluke077992686]

@DebenhamsBeauty please investigate and pay my refund. Over £130. DONT SCAM CUSTOMERS

[Service Task Team//Debenhams @Deb_enhams1]

@Foluke077992686 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Foluke @Foluke077992686]

@DebenhamsBeauty please investigate and pay my refund. Over £130. DONT SCAM CUSTOMERS

[Service Task Team//Debenhams @Deb_enhams1]

@Foluke077992686 @Foluke077992686 Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[Foluke @Foluke077992686]

@DebenhamsBeauty I have been trying to resolve issues around my refund of over £136. I need my money.

[Service Task Team//Debenhams @Deb_enhams1]

@Foluke077992686 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Foluke @Foluke077992686]

@DebenhamsBeauty I have been trying to resolve issues around my refund of over £136. I need my money.

[Service Task Team//Debenhams @Deb_enhams1]

@Beckyforever999 @Beckyforever999 Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[MD @Beckyforever999]

@Deb_enhams1 trying to return an item as requested sent 3 emails over the last 2 weeks simply no response absolutely shocking customer service

[Service Task Team//Debenhams @Deb_enhams1]

@Beckyforever999 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[MD @Beckyforever999]

@Deb_enhams1 trying to return an item as requested sent 3 emails over the last 2 weeks simply no response absolutely shocking customer service

[Service Task Team//Debenhams @Deb_enhams1]

@RRanugupta @RRanugupta we've been in touch via DM.

[Service Task Team//Debenhams @Deb_enhams1]

@RRanugupta Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[ranu @RRanugupta]

@Deb_enhams1 I have spent hours emailing and chatting and still not resolved. It’s very frustrating

[Service Task Team//Debenhams @Deb_enhams1]

@RRanugupta we have sent you a Direct Message. Kindly check your DM and respond back. Thank you!

[Service Task Team//Debenhams @Deb_enhams1]

@RRanugupta @RRanugupta thank you for responding back. Kindly check your DM and respond back for further communication and prompt assistance.

[ranu @RRanugupta]

@DebenhamsBeauty I have recived incorrect order and not getting response after sending multiple queries and email

[Service Task Team//Debenhams @Deb_enhams1]

@MzBashy I cannot send you a message via DM until you follow us back. Kindly follow back and share the requested details via DM for assistance.

[Service Task Team//Debenhams @Deb_enhams1]

@MzBashy Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Tashy @MzBashy]

@DebenhamsBeauty your customer service is appalling! I have been trying to get a refund for over a month for undelivered item and I keep being fobbed off with “were chasing our market place supplier check back in 2 days”

[Tashy @MzBashy]

@Deb_enhams1 I have messaged you, but I don’t hold much faith it’ll be resolved, if your numerous customer service staff are anything to go by.

[Service Task Team//Debenhams @Deb_enhams1]

@MzBashy @MzBashy thank you for responding back and I totally understand your frustrations while trying to get this resolved. Kindly follow back and share the requested details via DM for further communication and prompt assistance. Thank you!

[Service Task Team//Debenhams @Deb_enhams1]

@MzBashy @MzBashy Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.