The whole idea can basically be summed up in one sentence:
Chatbots answer.
Chatish resolves.
We're early.
The product is still being built.
If you run a business, what's the most annoying thing AI customer support still does?
I actually want to know.
I think we're building customer service the wrong way.
Most AI customer support today is really good at answering questions.
But customers don't care about getting an answer.
They care about getting their problem solved.
That's what we're trying to build with Chatish AI.
There are already a lot of companies working on AI customer service.
We're not pretending otherwise.
What we're trying to figure out is:
Can we make AI customer service simple enough that a normal business can actually use it?
No giant enterprise implementation.
No huge team