Decluttr Support

The Decluttr Customer Support team is here to help. We'll answer your Tweets between Mon-Fri 9am - 5pm PT. Follow our main account @Decluttr too!

[Decluttr Support @DecluttrCS]

@RIPsunshine Hello, BBB are a separate company so I cannot advise. If you contact BBB you will be responded to soon. -RL

[Decluttr Support @DecluttrCS]

@RIPsunshine Hi, It should have been returned soon after you declined the offer and I am very sorry it wasn't. It will be returned shortly. -RL

[Decluttr Support @DecluttrCS]

@RIPsunshine Hello, Thanks for keeping us informed. We are happy to cooperate with any third party you wish to involve. -RL

[Decluttr Support @DecluttrCS]

@RIPsunshine Hello, Once an offer is rejected, it is automatically put aside for dispatch back to the customer. I apologize it wasn't, we can only surmise there may have been a return delay. If you wish to take this further you'd need to contact BBB. -RL

[Decluttr Support @DecluttrCS]

@RIPsunshine Hi Sorry we were out of work hours. We apologize for the delay, we have requested your item be returned to you. -RL

[Decluttr Support @DecluttrCS]

@RIPsunshine Do you have an order number I can take a look at it for you? ~ DL

[Decluttr Support @DecluttrCS]

@RIPsunshine Unfortunately we are solely digital now. You can contact us via email, live chat and social. ~ DL

[Decluttr Support @DecluttrCS]

@RIPsunshine Do you have an order number I can take a look into it? ~DL

[Decluttr Support @DecluttrCS]

@TheOnlyQuigley Thank you for your feedback. Have a great day.

[Decluttr Support @DecluttrCS]

@TheOnlyQuigley Thank you for your concern. As explained those items have been recycled due to no bar code. They have not and cannot be resold. Thank you.

[Decluttr Support @DecluttrCS]

@copperweb

Thank you for contacting us. The $5.00 shipping has been refunded to you.

[Decluttr Support @DecluttrCS]

@watsonamac Thank you. We will close out your order for you.

[Decluttr Support @DecluttrCS]

@d_arkin What is your order number?