Deep Chanda

[Deep Chanda @DeepdoperCS]

@Swiggy i gifted this voucher to my nephew on his birthday but the couple code is not working. Can you please check and revert?

[Deep Chanda @DeepdoperCS]

@JioCare guys! I have two fiber connection at home and both have been dead since 48 hours.
Connection details: 08035507758 & 0835781210.

Can you please look into it urgently?

[Deep Chanda @DeepdoperCS]

@policybazaar Team, for Policy Booking ID - 1164300844 - I have received only 50% partial refund, I have been trying to connect with your team for the refund but there is no help that is received. Can you please circle back to me immediately with an update?

[Deep Chanda @DeepdoperCS]

@makemytrip need help with booking ID: NF2ALCVW53374623984

I had rescheduled it but your AI is not able to understand it.

Please call back.

[Deep Chanda @DeepdoperCS]

@SBICard_Connect what the hell! I dont need your card. What this shitty? Screenshot. U guys hardly have any offer.

[Deep Chanda @DeepdoperCS]

@makemytrip your new AI bot customer care - SUCKs literally!
Been doing atleast 50+ corporate bookings monthly and this new drama will make us move to a different player.

[Deep Chanda @DeepdoperCS]

@IndiGo6E horrible experience with your Cabin Crew: Shruti! She legit made rude comments on passengers and horribly inhospitable behaviour. I guess your team needs some major training from @airindia cabin crew. Day by day you guys are deteriorating. PNR and flight details mentioned in the image attached.

[Deep Chanda @DeepdoperCS]

@MoCA_GoI sir since last 60 days @makemytrip has been giving nonsense reasons and making irrelevant excuses. Last they told the money shall be refunded in 15 days and now it is 18 days running.

[MoCA_GoI @MoCA_GoI]

@DeepdoperCS Dear Sir,

We have shared your concern to the concerned travel partner for the further processing.

Regards,
Ministry of Civil Aviation

[Deep Chanda @DeepdoperCS]

Are you serious? @makemytrip ?
Are so many discussions you need the booking ID?
Here are the details.
Booking ID: NN2AJJQJ24081774532
Phone No: 9620259712

[MakeMyTrip Care @makemytripcare]

@DeepdoperCS We sincerely apologize for the inconvenience caused. To assist you further, please share your booking ID along with your contact number. Once we receive your booking details, our team will get back to you within 48 hours.– Shahzaib
https://t.co/jq6HypVoAf

[Deep Chanda @DeepdoperCS]

@MoCA_GoI sir, @makemytrip had assured that I shall receive the refund within 15 days, now it is over 17 days and still the refund is not initiated. Booking id: 4532

[MakeMyTrip Care @makemytripcare]

We have checked with the airline; however, the refund has not yet been processed to us, and we are currently awaiting it. The airline has assured us that the refund will be processed within 15 working days. Once we receive the refund from the airline, we will initiate the refund at our end, and the amount will be automatically credited to your original payment source. We sincerely apologize for the inconvenience caused and appreciate your patience during this process. - Neha

[Deep Chanda @DeepdoperCS]

@makemytrip as promised today is the 15th day! Can you please let me know if you shall issue the refund?

[MakeMyTrip Care @makemytripcare]

We have checked with the airline; however, the refund has not yet been processed to us, and we are currently awaiting it. The airline has assured us that the refund will be processed within 15 working days. Once we receive the refund from the airline, we will initiate the refund at our end, and the amount will be automatically credited to your original payment source. We sincerely apologize for the inconvenience caused and appreciate your patience during this process. - Neha

[Deep Chanda @DeepdoperCS]

This is nothing! One time Nidhi Razdan went to Havard, and the college itself went missing!

[Smita Prakash @smitaprakash]

To the Principal, staff and students of Miranda College, Delhi University, you need to respect the Chief Guest you invite for your events. I was there for a no show! I have posted the videos and pix here so that you learn that tardiness equals to disrespect. No staff and 4-5 students. Flow chart & evidence posted

[Deep Chanda @DeepdoperCS]

@airindia But is it allowed? Swapping seat with family? The cain head says that it is against the SOP policy.

[Deep Chanda @DeepdoperCS]

@airindia i have a business class and my young brother has a premium economy in the same flight. Can we exchange seats in the flight? I just want to give him an experience how business class is.

[Air India Express @AirIndiaX]

@DeepdoperCS Thank you for the shoutout, Deep! We are thankful to receive such kind words from you. We would like to share your regards with our colleague. Do share with us your PNR with us via DM. https://t.co/kmx5RNQfvc

[Deep Chanda @DeepdoperCS]

@airindia question: I have business class and my young brother has premium economy in the same flight. Can we exchange seats? I want my brother to have a feel. Please let me know. Thx

[Deep Chanda @DeepdoperCS]

@makemytrip please understand that it has been over a month now. I have asked you to loop me in the communication with the airline. I need some proof that the airline has NOT transferred the refund. @MoCA_GoI sir can you please help?

[MakeMyTrip Care @makemytripcare]

We have checked with the airline; however, the refund has not yet been processed to us, and we are currently awaiting it. The airline has assured us that the refund will be processed within 15 working days. Once we receive the refund from the airline, we will initiate the refund at our end, and the amount will be automatically credited to your original payment source. We sincerely apologize for the inconvenience caused and appreciate your patience during this process. - Roshni

[Deep Chanda @DeepdoperCS]

@MoCA_GoI sir/ma’am thank you for your intervention and helping me.

@makemytrip if you need any further details please let me know.

[MoCA_GoI @MoCA_GoI]

@DeepdoperCS Dear Sir/Madam,

Inconvenience caused is deeply regretted, please share your Airline name, PNR number, full name, and phone number via direct message for resolving the issue.

https://t.co/ORNDl4pfar

Regards,
Ministry of Civil Aviation

[Deep Chanda @DeepdoperCS]

@makemytrip please understand that it is all hearsay! It is difficult to trust that it has been 30 days and the airline has not refunded the money. Can u share some proof that airline has not refunded?

[MakeMyTrip Care @makemytripcare]

We have checked with the airline; however, the refund has not yet been processed to us, and we are currently awaiting it. The airline has assured us that the refund will be processed within 15 working days. Once we receive the refund from the airline, we will initiate the refund at our end, and the amount will be automatically credited to your original payment source. We sincerely apologize for the inconvenience caused and appreciate your patience during this process. - Neha

[Deep Chanda @DeepdoperCS]

Ma’am! I do not trust MMT, hence can you share a proof that @qatarairways has not refunded the money @makemytrip.

[MakeMyTrip Care @makemytripcare]

We have checked with the airline; however, the refund has not yet been processed to us, and we are currently awaiting it. The airline has assured us that the refund will be processed within 15 working days. Once we receive the refund from the airline, we will initiate the refund at our end, and the amount will be automatically credited to your original payment source. We sincerely apologize for the inconvenience caused and appreciate your patience during this process. - Neha