••Customer_Request//Desk

Dedicated Customer Service Representative backed with more than 5 years experience in customer Relations .

[••Customer_Request//Desk @DeskRequestteam]

@HFC_Guv Hello,@HFC_Guv thank you for bringing this to our attention. We kindly request that you reach out to us via direct message with your:

⚪️Full Name
⚪️E-mail Address
⚪️Phone Number

so that we can provide further assistance with this matter.

Customer Support
~Clara

[(((Simon Lawrence))) 🇮🇱 💚🤍 🟦 @HFC_Guv]

@BootsUK - is there any point in advertising a phone number for customers to use to contact you if nobody ever answers the phone?

[••Customer_Request//Desk @DeskRequestteam]

@GemmaLEBond Hello,@GemmaLEBond thank you for bringing this to our attention. We kindly request that you reach out to us via direct message with your:

⚪️Full Name
⚪️E-mail Address
⚪️Phone Number

so that we can provide further assistance with this matter.

Customer Support
~Clara

[••Customer_Request//Desk @DeskRequestteam]

@PhillSmart Hello there! @PhillSmart

Thank you for contacting us.

Regarding your issue, we would like to look into this further for you kindly dm your

●Full name:
●Contact number:
●Email address:

Thank You. ^Bella

[Phil Smart @PhillSmart]

@BootsUK telling me part 2/2 of my order is with the courier, @RoyalMail texting me to tell me there’s an issue and it’s being returned to sender. What do I do now? Am I getting my items or a refund?

[••Customer_Request//Desk @DeskRequestteam]

@daphne_miles Hello there! @daphne_miles

Thank you for contacting us.

Regarding your issue, we would like to look into this further for you kindly dm your

●Full name:
●Contact number:
●Email address:

Thank You. ^Bella

[Daphne Miles#PCPEU @daphne_miles]

@BootsUK I recently complained about multiple posts to my email address, and they were stopped. Now they have started again!

[••Customer_Request//Desk @DeskRequestteam]

@joordx__ Greetings @joordx__,thank you for reaching out to us. We apologise for any inconvenience this may have caused you. For us to provide you with quick and accurate assistance kindly follow back and send us a private message

[joordann x @joordx__]

@BootsUK I’ve sent numerous tweets now and still no response and I CANNOT DM YOU! You cancelled my order and haven’t refunded me !!!

[••Customer_Request//Desk @DeskRequestteam]

@soototallyjord Greetings, @soototallyjord. We apologize for the delay in getting back to you. Please Follow Back and proceed with more details via DM for us to be able to assist you further. Awaiting your response. Thank you.~Nina

[Jordan S 🇬🇧🇵🇹 @soototallyjord]

@BootsUK DM sent, thanks

[••Customer_Request//Desk @DeskRequestteam]

@amyj606 Greetings,@amyj606 . We apologize for the delay in getting back to you. Please Follow Back and proceed with more details via DM for us to be able to assist you further. Awaiting your response. Thank you.~Nina

[••Customer_Request//Desk @DeskRequestteam]

@mattoakes1984 Greetings, @mattoakes1984. We apologize for the delay in getting back to you. Please Follow Back and proceed with more details via DM for us to be able to assist you further. Awaiting your response. Thank you.~Nina

[Matthew Oakes @mattoakes1984]

@BootsUK Hi. I didn’t collect my order from my local Boots within the time frame. I should be getting an automatic refund. Can you check if this has been actioned please?

[••Customer_Request//Desk @DeskRequestteam]

@hannahkaur_ Greetings, @hannahkaur_. We apologize for the delay in getting back to you. Please Follow Back and proceed with more details via DM for us to be able to assist you further. Awaiting your response. Thank you.~Nina

[hkflavourz @hannahkaur_]

@BootsUK Hi can’t dm you as you don’t follow me and i don’t have permission to dm

[••Customer_Request//Desk @DeskRequestteam]

@AUBond_ Greetings, @AUBond_. We apologize for the delay in getting back to you. Please Follow Back and proceed with more details via DM for us to be able to assist you further. Awaiting your response. Thank you.~Nina

[Mrs Bond @AUBond_]

@BootsUK It is still not working. Can you follow me so I can send the DM. I am getting very frustrated over 2 weeks and not an acknowledgment from your complaints team!

[••Customer_Request//Desk @DeskRequestteam]

@1leggedgoldfish Greetings,@1leggedgoldfish . We apologize for the delay in getting back to you. Please Follow Back and proceed with more details via DM for us to be able to assist you further. Awaiting your response. Thank you.~Nina

[Alan Owen 🇺🇦 @1leggedgoldfish]

@BootsUK Done, still a complete lack of assistance from ANYONE