Shejal Dholakia

[Shejal Dholakia @DholakiaShejal]

A genuine resolution means honoring promises made to the customer, not revising them later.

Requesting @_yesmadam to uphold its commitment and reimburse the full treatment expenses as previously assured.

#YesMadam #CustomerRights #ConsumerProtection #CustomerExperience

[Shejal Dholakia @DholakiaShejal]

@_yesmadam initially acknowledged responsibility and confirmed that all medical expenses related to treatment would be reimbursed,including ongoing treatment costs.Based on these assurances,I continued d prescribed treatment and purchased medicines as advised by d dermatologist.

[Shejal Dholakia @DholakiaShejal]

Now, after repeated follow-ups and submission of all bills, prescriptions, and reports, the company has changed its position and is offering reimbursement only for the first consultation.

Changing commitments after a customer has relied on them is unfair and unacceptable.

[Shejal Dholakia @DholakiaShejal]

@myblissclub @delhivery How do u work?everyday I get msg regarding d pickup n then suddenly the pickup is cancelled if u do not wish to pick up d parcel I shall get it courier. Frustrating service @myblissclub

[Shejal Dholakia @DholakiaShejal]

@UberIN_Support I have dm you kindly treat this on priority

[Shejal Dholakia @DholakiaShejal]

@Uber @Uber_Support what d hell r u doing?first u giving uberone membership n then suddenly the price increases as soon as trip ends. I had to pay Rs. 450 extra then the xpected price charged. Need refund

[Shejal Dholakia @DholakiaShejal]

@ola_supports Still no revert on above

[Shejal Dholakia @DholakiaShejal]

@Olacabs your driver has taken double payment and is not refunding back

[Shejal Dholakia @DholakiaShejal]

@ola_supports I have already dm you

[Shejal Dholakia @DholakiaShejal]

@Anchaviyo can u pls find some solution to this

[Shejal Dholakia @DholakiaShejal]

@Anchaviyo we are so much disappointed by the staff who isvso unprofessional.kept calling them for the room but no solution was offered.there are so many wires (pic attached for ref) n we are staying with kids.this can be dangerous for kids. Not satisfied with the service n room

[Shejal Dholakia @DholakiaShejal]

@zomatocare @zomato there is leakage n spill which can be seen clearly.half the quantity is wasted just 1km distance

[Shejal Dholakia @DholakiaShejal]

@amazonIN @AmazonHelp no delivery agent has contacted me for the product n still it's showing refused. I need this on urgent basis by tonight.attached photo for reference

[Shejal Dholakia @DholakiaShejal]

@zomatocare I have not received mail yet. It would be simpler if u can dm me

[Shejal Dholakia @DholakiaShejal]

@zomatocare @zomato i had ordered from Chinese wok goregaon, n received incorrect order. Also gave clear instructions of not to add mushroom but still mushroom is there. Zomato care is not supportive at all. Can u pls send correct https://t.co/nhsZuxL2p2 attchd for reference

[Shejal Dholakia @DholakiaShejal]

@zomatocare I have still not yet received any update from zomato @zomatocare

[Shejal Dholakia @DholakiaShejal]

@dominos_india @dominos it's been more than an hour n order has still not arrived.the store is just 10 mins away @zomatocare @zomato no delivery partner is assigned yet

[Shejal Dholakia @DholakiaShejal]

@AmazonHelp @amazonIN I ain't talking Abt this order. Pls check your chat and let me know
The reply is given for another order which was already solved.

[Shejal Dholakia @DholakiaShejal]

@amazonIN after even complaining 3 times there is still no update from team.kindly check the screenshot attached. Very disappointing as diaper is always a priority for kids.

[Shejal Dholakia @DholakiaShejal]

@AmazonHelp @amazonIN This isnt working out so I will straight away ask you whether I am eligible for refund or replacement.attached photnfor your reference