@VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.
@KLM disappointed KL1199 was cancelled. These things happen but no replacement plane? At Schiphol??! Diverted to Helsinki with excellent @Finnair but missed a days skiing 😢
@EastMidRailway massive thank you to your customer service team KS and KP for helping me retrieve my lost luggage. Amazing responsive and personal service. 👏
@goldstone_tony are you aware of the backlog processing pensions? Current average time is 50(!) days from retirement date and that figure seems to be rising fast
@OVOEnergy not impressed with your “complete” boiler maintenance package. My 80 year old mother-in-law with Alzheimer’s has now been 24 hours without heat. No sign of an engineer. No ETA. But you billed her for the call-out fee as soon as the call went in. Not great, is it?
@OVOEnergy not impressed with your “complete” boiler maintenance package. My 80 year old mother-in-law with Alzheimer’s has now been 24 hours without heat. No sign of an engineer. No ETA. But you billed her for the call-out fee as soon as the call went in. Not great, is it?
📢 Going to #ASME2023? Come to the session I am co-presenting with James Fisher and @DocThomson! We will be exploring the use of Narrative Medicine in #MedEd?
How can you harness storytelling in your teaching & clinical practice to better serve our patients?📖
Let's chat!😁
Privileged to meet the great Roger Neighbour this week. One of my fav quotes of his: “whatever other virtues they may have as academic touchstones, curriculum and assessment are also the twin gonads of conservatism”
@British_Airways it’s very disappointing that ‘premium’ economy doesn’t allow me to sit with my wife on an 11.5 hour flight. Checked in the second you opened and all seats gone 🙁
@zoe_robertson1@SASByChoiceUK@MADEinHEENE Has there ever been a more interesting time to think about SAS? A whole world of opportunity opening up. Really looking fwd to giving this talk!