DOCOMO PACIFIC

Bringing you and your family closer to the things that matter most ❤️

[DOCOMO PACIFIC @DocomoPacificGu]

Congratulations to Eleazar T., our Security Program Manager, on being awarded ESGR's Patriot Award. He was nominated by his team member Adam R., who is currently serving with the National Guard on a 1-year deployment. This embodies our vision of Bringing Tomorrow's Island Today.

[DOCOMO PACIFIC @DocomoPacificGu]

📷 DOCOMO PACIFIC’s CEO Christine Baleto dropped some valuable tips on managing business expenses and finding a balance between work and personal life.

A special thanks to GEDA for its work in supporting businesses in Guam.
#leadership #BetterTogether

https://t.co/UxglTjgb8B

[DOCOMO PACIFIC @DocomoPacificGu]

@TeoVilla Thank you for reaching out to us. We appreciate you bringing this to our attention. To help us assist you further, could you please DM us with your account details so we can take a closer look? We're here to help! 🙏

[DOCOMO PACIFIC @DocomoPacificGu]

Get ready for the Holiday Block Party at our Tamuning HQ store! 🎉🎄 We've tweaked our hours for the festivities, parking is available for you under the canopies in the first row! 🚗✨ #TamuningHQ

[DOCOMO PACIFIC @DocomoPacificGu]

The countdown is on, just 1 day left until The Holiday Block Party! 🎉✨

Need a stress-free parking solution? Hop on our festive Free shuttle service, making travel merrier! 🚌🎅 See you at the most joyful event in town! 🎊🎄

#DOCOMOHolidayBlockParty #bettertogether

[DOCOMO PACIFIC @DocomoPacificGu]

Spend some time with your loved ones at the DOCOMO PACIFIC Holiday Block Party this Saturday, Nov. 26, from 5-9 PM and get a chance to win a brand new Apple Watch Series 9! ⌚️

Follow the steps in our post and get entered to win. Simple n’ easy. Shop n’ win!

#BetterTogether

[DOCOMO PACIFIC @DocomoPacificGu]

8 days ‘til The Holiday Block Party! 🎁🎉

With over 30 local vendors, food trucks, live music, and giveaways all night long, there’s something for the whole family.

Let’s make this holiday season unforgettable, together. #DOCOMOHolidayBlockParty #BetterTogether

[DOCOMO PACIFIC @DocomoPacificGu]

STORE HOURS UPDATE 10/11/23:

Hafa Adai, our DOCOMO PACIFIC Guam store locations are back to regular operation hours.

Thank you, #StoreHoursUpdate #SaferTogether #StaySafe

[DOCOMO PACIFIC @DocomoPacificGu]

STORE HOURS UPDATE:

Due to Storm Bolaven, DOCOMO PACIFIC store hours are changing for Oct. 10:
- All retail locations & Customer Care: CLOSED
- Tech Support: Available 24/7
Your safety and our associates matter most to us. Thank you for your understanding. Stay safe!

[DOCOMO PACIFIC @DocomoPacificGu]

Hafa Adai,

We have added new locations that are 'Open for Service Calls' by Northern, Central, and Southern areas as of September 3rd, 2023.

Future Internet restoration updates will be posted in the corresponding link: https://t.co/LWXYrF1hLU

[DOCOMO PACIFIC @DocomoPacificGu]

Hafa Adai,

As of August 29th, we have compiled a list of locations that are 'Open for Service Calls' by Northern, Central, and Southern areas.

Future Internet restoration updates will be posted in the corresponding link: https://t.co/izIdMfKJEe

[DOCOMO PACIFIC @DocomoPacificGu]

Last week, we flew in over 70 additional skilled workers consisting of construction linemen and fiber and coax technicians to help accelerate our network restoration efforts.

Click the link below to see our Internet restoration weekly recap for 7/31-8/13: https://t.co/0dmtZZKl6j

[DOCOMO PACIFIC @DocomoPacificGu]

👷🏽🔧 Here are our additional areas of focus for our Internet & Phone restoration for the week of 7/31 - 8/6:

⚠️ NEW (highlighted in red)
📍Yigo (Chalan Santa Anita/Estella Ln.)
📍Sinajana (Calle Angel Flores, Chalan Makahna)

Thank you for your continued patience #BetterTogether

[DOCOMO PACIFIC @DocomoPacificGu]

Thank you for your unwavering support and continued patience as we work to restore and rebuild your network. #BetterTogether

[DOCOMO PACIFIC @DocomoPacificGu]

👷🏽🔧 Here are our areas of focus for our Internet & Phone restoration for the week of 7/31 - 8/6:

⚠️ NEW (highlighted in red)
📍Yona (Mobil Yona/Villa De Carmen Apts.)
📍Yona (Chalan Jota/As Suilo Rd.)
📍Asan-Maina (Asan/Chalan Haef)
📍Yigo (Starts Golf/Snowball St.)

[DOCOMO PACIFIC @DocomoPacificGu]

📍Dededo (Quezon St./Chalan Guagua)
📍Toto (Kina Ct.)
📍Dededo (Kalamasa Dr.)
📍Dededo (E. Addeng St.)

[DOCOMO PACIFIC @DocomoPacificGu]

💬 If above steps do not work, please call 671-688-CARE or message us for a service call as there may be isolated damage inside your home (modem, router, or cable line).

Thanks for your continued support & patience as we work to restore and rebuild your network. #BetterTogether

[DOCOMO PACIFIC @DocomoPacificGu]

Our Internet & Phone restoration weekly recap for July 24th to July 30th

The chart indicates the areas of focus for this period, showcasing our restoration progress. Please see maps:
🟢 Green highlighted areas: open for service calls.
🔴 Red highlighted areas: still in progress.

[DOCOMO PACIFIC @DocomoPacificGu]

If your area is "open for service calls" & are still experiencing internet issues, here are troubleshooting steps:
🔌 Ensure cords leading to the modem & router are plugged in.
🔋 Power-cycle your device by unplugging both your modem & router for 30 seconds, &plug them back in.