DoubleTree by Hilton

At our more than 600 hotels around the world, our priority is creating meaningful moments that make you feel special.

[DoubleTree by Hilton @DoubleTree]

@richardajones64 We regret to hear this kind of feedback. Let’s have a conversation over DM to learn more about your experience. Thanks! -Alaa

[DoubleTree by Hilton @DoubleTree]

@keith_d_carlson Hi Keith. We’re so sorry about the condition of your room. This isn’t the experience we want for our guests. Please DM us your confirmation number, email, and phone number, so we can look into this. We appreciate your loyalty to the Hilton brand. -Rissa

[DoubleTree by Hilton @DoubleTree]

@FLAJ009 Hi - We regret this has been your experience, and we would appreciate the opportunity to learn more. Please send us a DM with your full name, reservation #, email address, and phone #. We look forward to your message and to assisting you further. -Merna

[DoubleTree by Hilton @DoubleTree]

@Sam_Almonte_ This isn’t the experience we strive for. Please DM us your full name, confirmation number, phone number, and email on the reservation. If booked through a third party, include the hotel name, stay dates, and booking source. Thank you – Fey.

[DoubleTree by Hilton @DoubleTree]

@toomuchstocks Hello, Seven. Thank you for reaching out. We truly appreciate your loyalty to the Hilton brand. We’ve received and replied to your DM. Please check your messages when you have a moment. -Rissa

[DoubleTree by Hilton @DoubleTree]

@toomuchstocks Hello. We’re truly sorry to hear about your experience. Please send us a private message with your reservation details and contact information, so we can look into this further and work to assist. -Calvin

[DoubleTree by Hilton @DoubleTree]

@mmmeeemen Hello - We're sorry to hear this! Please check your DM when you have a moment. Thank you! -Huda

[DoubleTree by Hilton @DoubleTree]

@mmmeeemen Hi - We're happy to look into this for you. Please send us a DM with your confirmation number, full name on your reservation, email address and phone number, so we can assist you better. Thank you - Merna

[DoubleTree by Hilton @DoubleTree]

@Hollllywoooood Hello Andrew. We’re sorry to hear this. Please DM us your name, Honors number, confirmation number, email address, and phone number. If booked through a third party, please also include the booking source, hotel address, and stay dates. -Katrina

[DoubleTree by Hilton @DoubleTree]

@LandlordCowboy We're very sorry to hear this. Please send us a DM with your reservation details, so we can assist you further. Thanks! -Hanin

[DoubleTree by Hilton @DoubleTree]

@marcgordon_ Hello.
Thank you for bringing your concerns to our attention. We’re sorry to hear that your experience has not met your expectations.
Please provide your full name, Hilton Honors number, confirmation number, email address, and telephone number, so we can better assist.- Deb

[DoubleTree by Hilton @DoubleTree]

@technopandanfts We’re a DM away if you'd like us to properly document your concerns and ensure they reach the appropriate team. -Calvin

[DoubleTree by Hilton @DoubleTree]

For #NationalCookieMonth, we gave our DoubleTree cookie a personal touch. What design would you like to see next? Comment below 🍪🎨

[DoubleTree by Hilton @DoubleTree]

@technopandanfts To assist, we'll need to take our conversation private to protect your sensitive information.

We'll be here should you wish to send us a DM! - John

[DoubleTree by Hilton @DoubleTree]

@technopandanfts Hi! We welcome the opportunity to learn more about your comment. If you'd like to tell us more, please send us a DM, and let's continue the conversation.

Thanks for choosing DoubleTree! -Melissa

[DoubleTree by Hilton @DoubleTree]

@LoobyJC Hi there, we’re sorry to hear about the disappointing room conditions during your stay. This certainly isn’t how we want you to feel while staying with us. Please send us a DM with your reservation and contact information so we can assist further.
-Kensie

[DoubleTree by Hilton @DoubleTree]

@MbCP77 We're sorry to hear about your experience. Please DM the hotel name and stay dates and the full name, email, and phone number associated with the reservation, so we can review your concerns further. -Denise

[DoubleTree by Hilton @DoubleTree]

@BigMan2628 We sincerely apologize for this experience. Please send us a direct message with your full name, confirmation number, and hotel location so we can review this further. Thank you. -Kym

[DoubleTree by Hilton @DoubleTree]

@NomadNoRoots We've responded to your DM, please check at your convenience. -Amanda

[DoubleTree by Hilton @DoubleTree]

@salaria1989 Hello! We have replied to your DM. Please check when you have a moment. Thanks! -Rue