@Weberbarbecues I received a BBQ with a small missing part exactly one week ago and despite contacting customer services several times there has been no resolution.
@AvisUK I contacted customer services several times since 10/19 disputing a mischievous charge of >£800 for three areas of minor damage. No one called me in response, you just charged my Amex card. This treatment is concerning and you leave me no choice than to report this to the BVRLA
In ‘Want a job in the future?Be a student for life’ (Kumar, Knowledge@Wharton, July 2019) future jobs are predicted to move from repetitive tasks to non-repetitive tasks and from problem-solving to problem-finding. https://t.co/AuNkC2IuIA
The emotional state passed on from previous generations is part of our evolutionary psychology and this is explored in ‘How Previous Generations Influence Our Decisions’ which looks at the power of story telling and the role of TED talks https://t.co/RekRWTzMyc
“Intelligent people are the primary condition for a socially cohesive, cooperative society. In contrast warm feelings and good norms only have a small transitory effect.” (proto et al, 2019) What does this mean for cognitive diversity? #cipd#shrm
https://t.co/bo0koOiFL4
Read Blind Spot and recognise we all have unconscious bias and read this clear six-step method at reducing personal bias when hiring. #cipd#shrm#peoplemanagement
https://t.co/m9sieIcByl
Where will evolution take us in the Fourth Industrial Revolution? “The more technological innovations we create, the more social innovations we need to accompany them” (Chan and Seet, World Economic Forum, June 2019) . #cipd#shrm#peoplemanagement
https://t.co/jCPCT8AfaF
Women score higher than men on most leadership skills. "women outscored men on 17 of the 19 capabilities that differentiate excellent leaders from average or poor ones". #cipd#shrm#peoplemanagement
https://t.co/uPwtkpvodL
McKinsey’s Organizational Health Index (OHI) contains 21 advised people practices. Their research in the UK found that if companies moved up one decile in people performance relative to their peers, labour productivity would increase by £110 billion. https://t.co/mWkox4dwNM
McKinsey’s Occupational Health Index (OHI) contains 21 advised people practices. Their research in the UK found that if companies moved up one decile in people performance relative to their peers, labour productivity would increase by £110 billion. https://t.co/mWkox4dwNM
“Self-management is a four-step process: (1) be present (2) be self-aware (3) identify behavioural choices (4) intentionally choose behaviours that are believed to be most productive” (Porter, HBR, June 2019) https://t.co/6oDa39pEHj
Research has shown that if people feel they can bring their ‘whole selves’ to work they feel more authentic and this leads to more ethical behaviour which in turn reduces business risk.