DrPhilGoodDVM

A city veterinarian, loving life.

[DrPhilGoodDVM @DrPhilGoodDVM]

@AirbnbHelp

We're Airbnb hosts trying to get a legitimate retaliatory-review case escalated after exhausting the normal appeal process.

A guest left our property requiring documented excessive/deep cleaning. We submitted photos and professional cleaning documentation, and Airbnb approved our entire $110 claim.

After being notified of the claim, the guest sent hostile messages and then left a 1-star review centered on that exact dispute.

We've appealed twice, but Support will not meaningfully address whether the underlying excessive-cleaning incident violated Airbnb's Guest Ground Rules or evaluate the review in that context.

We're not asking Airbnb to remove a review simply because it's negative. We're asking for a senior Reviews Policy specialist to review the documented chronology and apply Airbnb's retaliatory-review policy.

@AirbnbHelp — can someone please escalate this case to a team with authority to review it?

[DrPhilGoodDVM @DrPhilGoodDVM]

@Lodgify it would have helped if you notified your customers about the major changes happening to messaging as I had two different guests waiting outside of the property and they never received their check in instructions. This is very disappointing.

[DrPhilGoodDVM @DrPhilGoodDVM]

@Metzjosh2 @charlesmcdowell @openclaw Same for me!

[DrPhilGoodDVM @DrPhilGoodDVM]

@fbsecurity my wife's account was hacked and her email/phone number were changed. I cannot even find her account on FB. How can I get it back? When I go to https://t.co/3SX62lF6PA, I cannot find an account with her phone number or email. How do I recover the account?

[DrPhilGoodDVM @DrPhilGoodDVM]

@zillow So for Ticket 9704584, I only manage one property. I do not want to have to pay the multi-property weekly payment of $9.99 if I don't have to. How do I archive/remove a duplicate property from my account to avoid paying this fee?

Thank you!

[DrPhilGoodDVM @DrPhilGoodDVM]

@zillow How do I contact support for a duplicate rental property under my account? I've tried emailing, the website's contact form, and calling the support number. No response. It's been nearly two weeks.

[DrPhilGoodDVM @DrPhilGoodDVM]

@zillow OK. Emailed you guys.

[DrPhilGoodDVM @DrPhilGoodDVM]

I'm using @CloudStatsme to monitor my servers and websites. Check it out. https://t.co/nB8gQTAmoc

[DrPhilGoodDVM @DrPhilGoodDVM]

I'm using @CloudStatsme to monitor my servers and websites. Check it out. https://t.co/nB8gQTAmoc

[DrPhilGoodDVM @DrPhilGoodDVM]

#sweepstakes #FutureIsHere

[DrPhilGoodDVM @DrPhilGoodDVM]

Dr. Good's favorite animal is the jaguar! He loves all cats - big or small. What's your favorite animal?

[DrPhilGoodDVM @DrPhilGoodDVM]

Support Homeless Pets Foundation Inc by shopping at AmazonSmile. http://t.co/hNgRpCFiQc

[DrPhilGoodDVM @DrPhilGoodDVM]

Learn about obedience training, housebreaking, and litter box training. http://t.co/40mqpuTXRh

[DrPhilGoodDVM @DrPhilGoodDVM]

Warning signs to look for in senior pets: Increased thirst and urination, repeated vomiting, bad breath, drooling, or changes in...

[DrPhilGoodDVM @DrPhilGoodDVM]

#amazing #miracle http://t.co/oqpjau48fx

[DrPhilGoodDVM @DrPhilGoodDVM]

#amazing #miracle http://t.co/q1K118GbWF

[DrPhilGoodDVM @DrPhilGoodDVM]

#amazing #miracle http://t.co/3Zov5Er4XJ

[DrPhilGoodDVM @DrPhilGoodDVM]

Please make sure your pets have identification! Microchips/pet tags save lives! http://t.co/5LorIAef

[DrPhilGoodDVM @DrPhilGoodDVM]

Living it up in San Francisco!

[DrPhilGoodDVM @DrPhilGoodDVM]

In the kitchen. Preparing for a contest. Involving eating lots and lots of food. Must win.