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My Samsung S23 Ultra suddenly developed a green line on the display yesterday, just days after installing the latest One UI update. The device has never been dropped, has no physical damage, and has been used with extreme care. @SamsungIndia
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A quick search shows that 1000s of users have reported similar green line issues on Samsung devices, often appearing shortly after software updates. Customers should not be forced to bear the cost of what appears to be a widespread manufacturing or update-related issue.
Rescheduled 3 times as no one reported. Still no service. Paid ₹1999 online for AMC renewal. Waiting for 10 days to change the filter. Talked to customer care multiple times. Still no one reported, nor has a technician been arranged yet for my ticket.
#Aquaguard@EurekaForbes
@activecitizen40@EurekaForbes@True_Linq@jagograhakjago Another review, this time 4 my other address, was prompt and satisfactory from Eureka Forbes! So the service varies at different addresses. I always face issues at the 2nd addrss, hoping Eureka Forbes selects good agencies 4 service who won't spoil their reputation @EurekaForbes
@Dr_Amith@EurekaForbes@True_Linq@jagograhakjago My mother made a complaint. We have two year gold amc. Mandatory filter change service scheduled on 9th Feb . No one has turned up. 4 emails- all standard copy paste replies . Pathetic service.
@True_Linq@EurekaForbes After repeated calls and emails, I was promised February 17th as the final cutoff for service. Still, no one has responded even today. It's been weeks since I paid ₹1999 for a filter change. Totally disappointed with Eureka Forbes' service
@jagograhakjago#ConsumerRights#Eureka
@EurekaForbes He closed the ticket without visiting, and now there are no open tickets for a filter change. This is a scam. I need immediate action. I have already paid ₹1999 weeks back, and you are not assigning anyone to attend to the case.
@EurekaForbes A person from Eureka Forbes called me today and informed me that this ticket is for service only, not for a filter change. He told me he needed to close this ticket and open a new one for the filter change. He asked for an OTP for the same. I initially denied, but he insisted.
@EurekaForbes Arranging a technician for service and filter change is totally a pain in the ass! Not the first time. Why can't you take this as feedback and try to improve your after-sales?
Absolutely pathetic service frm Eureka Forbes. Every time,I've to post on social media just to get the attention of higher officials. Why r u putting ur customers thru such a horrible experience? Totally disappointed. Never again will I buy Aquaguard or any Eureka Forbes product.