@DsnikeshKumar Hi Nikesh, we're here to help. Please share your contact details via DM. Don’t worry, we'll sort this for you as soon as possible. https://t.co/avriiVOR5I
@SamsungMobile@SamsungMobile Its seems loosing out on reliability. #S24 charger bought 6 months back didnt even last for 1 yr full. No physical damage yet charging adapter works on and off. Auth service center says cant chck need to buy new one. Is this how @SamsungIndia works?
@DsnikeshKumar As informed by the team, the adaptor issue does not fall under the warranty coverage. With this update, we will be closing the case from our end. Should you require any further assistance, please feel free to reach out to us. - Tvik
@SamsungMobile@SamsungMobile Its seems loosing out on reliability. #S24 charger bought 6 months back didnt even last for 1 yr full. No physical damage yet charging adapter works on and off. Auth service center says cant chck need to buy new one. Is this how @SamsungIndia works?
@SamsungIndia@SamsungMobile@SamsungIndia so poor products that ur accessories won't even last for 1 year and u play safe giving 6 months warranty? इस this how u Builds brand reliability?
@SamsungIndia@SamsungIndia@SamsungMobile are you working on this ticket? Awaiting responses ainxe last week. Today its another Business day. Would you mind working on this Expedited response ?
@SamsungIndia@SamsungIndia@SamsungMobile hope u work on timelines. I dont see any update/response frm ur end. This is pathetic of ur customer grievance response mechanism
@SamsungMobile@SamsungIndia@SamsungIndia@SamsungMobile Are u acting on this by any way? Its a close of the day but dont see even a call back to enquire the concern raised? As a reputed brand, i suppose you work on timelines.