I just hope the other person who handled our claims (he has resigned apparently) was able to find a job that he likes best. After all, we perform our best when we do what we love.
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Whew! Just relieved that there is no incident that requires dealing with travel insurance claims for the Barcelona Trip. FWD Singapore was our choice this time. Next up is Milan!
Wondering why @MalayanMICO_PH is so slow to process the claims. We sent the documents July and constantly following up but they cannot give us a feedback until now. I guess we have to change insurance companies next travel.
Kudos @TurkishAirlines for the swift baggage delay claims transaction! Their customer service is very responsive, too, since day 1 of incident.
Why can't other airlines do this? calling out @vueling, I've been following up for almost 2 months but no avail! >.<
#baggagedelay #3 @TurkishAirlines , I called your hotline last night and your operator said you will deliver the luggage to the Philippines. I called again today to check but looks like it's stuck in IST. Hope to receive our luggages very soon!
Apparently, they don't compensate if you don't have a receipt of the items you bought will the luggage is away. So no compensation from them. Hopefully our personal insurance will compensate for it.
#baggagedelay #1 @easyJet lost our luggage on Jun4. Luggage was returned on Jun6 (a few hours before we leave the hotel for our next flight). Now, we need a document stating the date and time the luggage was retrieve but their hotlines and emails were unresponsive.
#baggagedelay #2 @vueling lost all 4 of our luggages last June 24. It's almost been a month. We also need a document from you stating the date and time our luggages were retrieved. The CSR I talked with yesterday said she will send this, but she did not. So slooooow!