Three years ago we started Mountainy with one goal — make fulfillment better and more affordable for the brands we love.
Today, that mission grows west. 🌵
Our new Phoenix, AZ 3PL location is leased and ready to rock — and it’s all thanks to our incredible clients and friends who’ve trusted us along the way.
Let’s go, Arizona 🏜️📦
Took over the Amazon FBM shipments for a new client that was reportedly at risk of enforcement due to poor seller metrics.
A few hundred orders later:
• On-Time Delivery: ~3% increase
• Valid Tracking: ~6% increase (and growing)
• 0% late shipments
• 0% cancellations
• Amazon removed active account health alerts
Strong work by our ops + CX teams in less than 30 days 💪 Your 3PL matters, especially since we did this while reducing their costs.
We’ve been working with Passport for nearly 4 years now, we stumbled on them after we did a ton of research into Global-e and how restrictive they were for brands to get started with fair pricing.
I’m a little concerned for the future because of that, but happy for the Passport team. They’ve built an incredible product and deserve the fruits of their labor. Hopefully this acquisition is good for all DTC brands, but only time will tell!
Today marks one of the most meaningful milestones in Passport’s journey: we’ve signed an agreement to be acquired by Global-e
Nine years ago, Passport started with a simple but ambitious vision: Help brands reach their global potential. Since then, we’ve built a proprietary global shipping network that now leads the market in transit times and customer experience, along with a full suite of solutions that supports brands at every stage from cross-border enablement to in-country operations and marketplace management. And most importantly, we earned the trust of incredible brands and 3PLs around the world.
What makes this moment special is that great companies are bought, not sold. As we continued to build for the future, Global-e approached us because they saw the value in what this team built: our logistics infrastructure, our operational depth, our customer relationships, and our approach for enabling global commerce.
This partnership is so exciting because our visions to help brands go global are deeply aligned. Together, we can help more brands expand globally, faster and more confidently, with a more complete solution than either company could offer alone.
To our customers: thank you for trusting us with your brands, your growth, and your customers around the world. Many of you took a chance on Passport early, partnered closely with us, pushed us to improve, and helped shape the company we are today.
To our partners: thank you for helping us build a truly global ecosystem. Cross-border commerce is impossible without strong operational and strategic partnerships, and we would not be here without you.
To our investors: thank you for believing in Passport’s vision from the beginning and for supporting us through every stage of growth. Your partnership, guidance, and conviction helped us build a company capable of redefining what global commerce can look like for modern brands.
And to the Passport team: thank you. This moment belongs to all of you. Thank you for the late nights, the ownership, the resilience, the creativity, and the belief in what we were building especially during the hard moments. What this team accomplished over the last 9 years is extraordinary, and this acquisition is a direct reflection of that work.
I couldn’t be more proud of what we’ve built together.
And the best part is we’re just getting started.
Press Release here:
https://t.co/rgtNENWSgz
We had splotchy FNSKU labels causing chargebacks in AZ.
@WestonCarlisle didn’t just fix it — he built a permanent solution:
→ Set up monthly preventative maintenance for all label printers
→ Deployed a Windows Task Scheduler job that auto-prints test labels at 2AM on the 15th
→ Added simple visual checks for print head issues
This is what “Innovating” actually looks like and why its a core value at Mountainy
👏Proud of this kind of ownership. Great work @WestonCarlisle!