EMMACLARKE

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday I have had enough and I am giving you your 14 days notice that I will be taking you to small claims court!. Absolute joke and now Wayne Perks the CEO has resigned!! You are a bunch of thieves!!

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday Beyond a joke now as they are ignoring those that tweet often now! WHERE ARE THE REFUNDS FOR EVERYBODY!? @CMAgovUK Surely there is an update on the investigation? They cannot be allowed to get away with this now!?@BBCWatchdog

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday @CMAgovUK This is now getting silly!! REFUND NEEDED. People have lost jobs!! People on lower incomes and you are keeping Money that is owed to them. WHEN WILL EVERYONE GET THEIR MONEY BACK YOU THIEVES!!🤬🤬🤬

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday @richardsonn_98 @TeletextHoliday Think of a better response to people you owe money to...or a better idea just pay what you owe. It's theft!! It's fraud!! Change the robotic answers and let us speak to the "refunds" team if they exist!!

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday Holiday Cancelled 17th May 2020... Flights and Accommodation both confirmed they refunded to teletext in July 2020. STILL NO REFUND!! 10 MONTHS now!! WHERE IS THE MONEY??

[EMMACLARKE @EMMACLA43146179]

Anyone even thinking about booking with @TeletextHoliday DO NOT I REPEAT DO NOT BOOK A HOLIDAY!! Still awaiting a refund from MAY 2020 and no communication and no way of speaking to the refund team which disgusting. WHERE ARE THE REFUNDS!! You are committing a crime you do know!

[EMMACLARKE @EMMACLA43146179]

@CMAgovUK Any update on @TeletextHoliday Investigation? For them to have more or less kept people's refunds through a pandemic is utterly disgraceful!!

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday What do you mean as soon as this becomes possible?? You have stated in messages that it would be refunded in 7-10 days. Basically your statement reads THAT TELETEXT IS ON IT'S ARSE!!

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday Where is my refund. Holiday cancelled MAY 2020 and no refund!!! Called and fobbed off every time. You are under investigation so where are the refunds. People deserve more than a generic RESPONCE! You have stolen peoples money through a pandemic!!!

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday Finally under Investigation by @CMAgovUK I hope that those who have waited nearly a year for refunds get their money back ASAP. Disgusting company and how it has been handled!!

[Competition & Markets Authority @CMAgovUK]

We've launched an investigation into Teletext Holidays to establish whether it broke consumer protection law over refunds for holidays cancelled due to #coronavirus.

Find out more: https://t.co/89E20wfWjt

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday They say on here to inbox them about your query but then they give the same scripted responses "Due to high volume of refunds process is delayed, you will be notified once refund is processed" Just as bad as the call centre!! I am still awaiting a response!

[EMMACLARKE @EMMACLA43146179]

@LittleBirdieCaz @TeletextHoliday I paid with a debit card so can it be done the same way by contacting the bank? x

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday Again poor poor service, Still no refund! Was told end of January and now been given very vague information. Can anyone advise on legal routes as it's now 9 months since my holiday was cancelled!!! Disgusting company!!!

[EMMACLARKE @EMMACLA43146179]

@TeletextHoliday 9 months waiting for a refund and I have sent emails and called 100 of times to be LIED TOO. YOU ARE COMMITTING THEFT! PAY BACK what you owe under consumer law this should have been paid. Court proceedings will begin! Been told each month it would be that month!